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I'm another one on the Reading-Paddington highspeed service who's now paying ^398/month. The 19-20% increase over December does sting, although I seem to remember the monthly prices dropped between 2007 and 2008 (^338 to ^332?), and an increase with inflation is valid (...I won't get into the 6% or 7% thing).
Clearly its good they're on time, but (prehaps predictably) in another way I feel a bit surprised, as I don't really notice the difference compared to my 2007 experiences. I look at the "Passenger's Charter Performance Results" and it seems to say it only counts trains leaving Paddington between 1600 & 1900. I don't finish work until 1830, so I'm never leaving in that window and yet I still get trains that are delayed (and still busy). My other half said that, considering how much it now costs, maybe I should look into any compensation options for when things are delayed, but it turns out the compensation is only valid on journeys delayed by an hour or more - unlikely when its around 30 minutes to Reading...can't help but think (okay, 'wish'...) that were percentage-based instead.
mr.p
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