Well a big congratulations for them for making 1.3% of effort more than last year
The target
PPM‡ should be at least 92% or more. I fail to see how other countries in Europe can get their train systoms near imacculate and we can't even scrape reliable(speaking purley about the London to Cambridge lines.) I havn't seen a train from London Kings Cross to Cambridge that hasn't been delayed since before christmas! Ranging throughout the day I might add.
They clearly can't deal with a lots of customers and especially peak times, they should quit while they're ahead and sell their company.
And the fact public transport is supposed to be cheaper so we use it for the envirnoment has backfired as it's now cheaper for me to be driven to town that my extortion train ticket of ^4.20 for 10 minutes, less than 8 miles and no stops between me and Cambridge. Truly disgusting.