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1  All across the Great Western territory / Across the West / Re: New Customer Information Systems on: April 13, 2011, 22:27:41
The new systems seemed to be being set up at Warminster as my Portsmouth Harbour train went by. All up but still in packaging with engineers around.

I looked at the new ones at Westbury (what seem to be the standard new installs). They look quite cheap and tacky compared to the older HSS (High Speed Services) systems. Looks like typical ATOS naming, from the people that brought FCC (First Capital Connect) 'Kings X', I saw my train was headed to Southampton ctl and Portsmouth & S (that really is quite a poor attemp for Portsmouth and south sea...). A limit on how many letters per name?

Why are the old clocks being deactivated?

2  All across the Great Western territory / Across the West / Re: New Customer Information Systems on: March 30, 2011, 22:59:30
Thanks for the welcome, chris! Nice to step out from being a lurked :-)

Thanks for the info, Louis94! That's really interesting. Is Amey what SWT (South West Trains) use, as I'm sure it looks the same as what they seem to have? Is there anywhere I can learn more about CIS (Customer Information System) systems? You mentioned a HSS (High Speed Services) CIS handbook, but I guess that's private? Thanks again for the information! I get fascinated by a different part of trains and railways each month, this month it seems to be CIS systems!

It looks like the new systems are being installed at Westbury. The old screen is bagged up and a new but inactive one appeared behind it.
3  All across the Great Western territory / Across the West / Re: New Customer Information Systems on: March 29, 2011, 15:49:44
Sad times may indeed be upon us at Bath Spa. High Vis people climbing over the information screens with measuring devices at the station today. I hope they're not getting ready for the new CIS (Customer Information System).

I do a lot of travelling to/from Bath and the systems have never let me down. Plus, I can't imagine arriving at Bath without Phil announcing that "This is Bath Spa".

I'm presuming the software which runs the screens as well as the announcements are being replaced? No more silly little animation when information is updated?

I've read through the thread but I'm still not certain. Is the new system the ATOS system which is being sadly rolled out everywhere, along with Anne?

What does Bath currently run on? I think the voice announcements are Ditra, but what is it coupled with for the screens, or does Ditra do both? Seems a shame to replace a perfectly working system, but I've never liked change!
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