Got to PAD^» (Paddington (London) - next trains) early and checked on board - all fine, as you said. Was thrown by HEX conditions of carriage that say tickets are only valid if they say 'Heathrow Express' which mine don't

Many thanks for all the help - was more confident checking!

Thanks for that. My worry is that the tickets do not say they are valid for the Express.

I can too easily believe I've not been sold the journey that I selected when buying them. Just want to know what train to catch at Paddington

At 0932 today heading to Heathrow from Bristol Parkway via PAD^» (Paddington (London) - next trains).  The NR^» (Network Rail - home page) website when I was booking said the change is onto the Heathrow Express.

Not having used it before but knowing it can be an expensive fare, I'm now having a crisis of confidence that my train ticket to Heathrow Rail will let me use the express and instead force me onto the slower connect.  Only restriction code is LC^▸ (Level Crossing) - can anyone enlighten me?

I'm happy to let them know - but not got much faith in the default comment box on their website

I saw a few passengers struggling to count this morning. Sadly, I fear they still ended up in the wrong carriage.

I figured it was an automation issue. Regular users probably not affected but it clearly causes some confusion

This drives me scatty every day. This is a five carriage train that divides into a 2-3 configuration at BRI^» (Bristol Temple Meads - next trains).  Standing at FIT, the announcement tells you to be careful to be in the correct carriages

Sadly, it announces that to continue on after BRI, you need to be in the front there carriages and that therear two terminate at temple meads.

As at least a few people discover every day, it seems,  this is only true from the perspective of standing on the platform at temple meads where the train reverses

It is a small amount of chaos in the bigger scheme of things, but is it just a bug in this specific announcement or does the announcement software generally only know that it will eventually divide in a particular way?

Hopefully just teething troubles. Travelling FIT to BTH^» (Bath Spa - next trains) and when I checked online, timetable said 0753 to arrive 0830ish. Myself and other passengers in a panic when waiting and checking the online live departures as these suddenly claimed that there were only deps from BRI^» (Bristol Temple Meads - next trains) at 0745 and 0906

The services to Bath are running though - it looks like National Rail is showing final destinations as the intermediate stops (Keynsham and Oldfield Park).  Not sure why this is? Feeling sorry for the platform staff today

To Bath won't be better, no: I just meant more generally, since I also take trips to more far-flung places.  I'd be up to making something that could be website-accessible, but I don't know how some sites get access to the stations/pricing info

Hi there - have been reading loads of your stuff for a while.  I commute from Bristol to Bath going by bike one way, and taking a train home the other way which saves ^3.15 a day using my YP Railcard.

I was wondering if there was a way of looking up split tickets automatically?  I am a capable programmer, and could probably do it myself, but I'd have no idea where to access all the pricing data!