Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 22:15 19 Apr 2025
 
- Race Across the World winner on 'authentic travel' and how to do it
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 10/05/25 - BRTA Westbury
10/05/25 - Model Railsay Show, Calne
13/05/25 - Melksham TUG / AGM
14/05/25 - West Wiltshire RUG

On this day
19th Apr (1938)
Foundation, Beatties of London (link)

Train RunningCancelled
20:45 Bristol Temple Meads to Weymouth
21:23 Portsmouth Harbour to Westbury
21:32 Cheltenham Spa to Swindon
22:39 Swindon to Gloucester
20/04/25 20:11 Weymouth to Bristol Temple Meads
Delayed
20:59 Gatwick Airport to Reading
PollsThere are no open or recent polls
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
April 19, 2025, 22:27:30 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[109] RNLI station celebrates 10 years of saving lives - Portishead,...
[101] FOSS and FOSW validity - some quirks
[100] St Erth station - facilities, footbridge, improvements, incide...
[76] Fifteen years of the Transwilts CRP
[66] Wiltshire Day Rover - new multi-operator bus ticket
[49] Julia Bradbury: ITV tonight
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
  Home Help Search Calendar Login Register  
  Show Posts
Pages: [1] 2 3 4
1  All across the Great Western territory / Buses and other ways to travel / Re: The toll of young men on Melksham's roads on: October 05, 2015, 15:10:54
I think this thread is in the wrong place. It belongs in 'The West but not the West's trains' section.
2  All across the Great Western territory / Your rights and redress / Re: Taking a wheelchair on a train on: October 03, 2015, 20:49:30
Quote
I was wondering about taking a folded, transit wheelchair (with small wheels) but where would it be stowed on a GWR (Great Western Railway) high speed train or Cross Country voyager?  We don't need, and wouldn't want to deprive anyone of, the designated wheelchair space. 

Wheelchair users, using this kind of chair, can travel in the designated wheelchair spaces. However, it is advisory to make a reservation. A good way to book assistance is either via the GWR website or via Passenger Assist.

www.passenger-assist.org




Edit note: Quote marks fixed, for clarity. CfN.
3  All across the Great Western territory / Fare's Fair / Re: Virgin starts automatic compensation for train delays on: October 03, 2015, 20:44:58
East Midlands Trains are also considering offering this to their customers, according to their Twitter team.
4  Journey by Journey / Cross Country services / Re: Cross Country catering on: October 01, 2015, 22:59:42
Ah, I apologise.
5  Sideshoots - associated subjects / News, Help and Assistance / Re: Number of posts required to become a 'hero member' on: October 01, 2015, 22:49:46
Every little helps!
6  Journey by Journey / Cross Country services / Re: Cross Country catering on: October 01, 2015, 22:47:16
Quote
All this seems like a world apart from my local XC (Cross Country Trains (franchise)) service, operated by Class 170 units, where catering is not provided.

As far as I'm aware, there is an at-seat service on those trains. I know that the catering finishes at around 20:00 on Crosscountry. What time did you travel?

Edited by Brucey to fix the quotes
7  All across the Great Western territory / The Wider Picture in the United Kingdom / Re: From the BBC website - "Beautiful stations" on: October 01, 2015, 22:38:31
I think Temple Meads has an industrial beauty aspect about it.
8  All across the Great Western territory / The Wider Picture in the United Kingdom / Re: Railway Lost Property issues - ongoing discussion, merged posts on: October 01, 2015, 22:36:53
Quote
these security alert incidents are quite rare, and may be co-incicental on who actually finds the property and their personal level of concern.

Out of interest, how many passengers on here would report an un-attended piece of luggage to a member of staff/BTP (British Transport Police)? I'm just curious.

Edited by Brucey to fix quotes
9  Sideshoots - associated subjects / News, Help and Assistance / Re: Number of posts required to become a 'hero member' on: October 01, 2015, 22:25:36
If it's 300, I'm well on my way!
10  Sideshoots - associated subjects / News, Help and Assistance / Number of posts required to become a 'hero member' on: October 01, 2015, 22:12:28
Does anyone know how many posts I have to make on here to become a hero member please?
11  All across the Great Western territory / The Wider Picture in the United Kingdom / Re: Railway Lost Property issues - ongoing discussion, merged posts on: October 01, 2015, 00:33:03
In most station, even up to quite large ones, nobody is specifically employed to deal with lost property, it is just part of the job description of, for example, a member of platform dispatch staff.  Of course there are costs involved, but only the very large stations have dedicated staff employed.  Personally I feel a small charge is warranted for items and that charge should raise depending on how long the item has been kept (and its value), but to charge ^15 to pick up a brolley or bunch of keys is frankly absurd and fortunately the TOCs (Train Operating Company) think so to.

How much would you charge for small items and how much would you charge for large/designer items like laptops and tablets?

No doubt you Pen-Pad would find a way to criminalise losing property on the railway and charge accordingly.

I find that question uncalled for. I know many of us (myself included) had good cause to disagree with the posters view on another subject. But to effectively raise the issue again, on a completely different topic, and in response to a perfectly reasonable question, seems to be goading Penz - Pad to respond.   

It was a statement, not a question. Deliberately flippant and one I stand by. And one I hope Pen-Pad responds to.

Every little bit of information that can be gleaned from his postings is information that can prove (or more likely) disprove his bona fides.

I'm not going to respond just so you can put me on your 'Kicked my cat' Twitter thingy.
12  All across the Great Western territory / The Wider Picture in the United Kingdom / Re: Railway Lost Property issues - ongoing discussion, merged posts on: October 01, 2015, 00:02:55
However, if the item concerned causes a security alert, perhaps the person collecting should be charged for the delay minutes they cause.  Wink

And the delay re-pay for any passengers who arrive late due to an alert Wink
13  All across the Great Western territory / The Wider Picture in the United Kingdom / Re: Railway Lost Property issues - ongoing discussion, merged posts on: September 30, 2015, 21:35:56
In most station, even up to quite large ones, nobody is specifically employed to deal with lost property, it is just part of the job description of, for example, a member of platform dispatch staff.  Of course there are costs involved, but only the very large stations have dedicated staff employed.  Personally I feel a small charge is warranted for items and that charge should raise depending on how long the item has been kept (and its value), but to charge ^15 to pick up a brolley or bunch of keys is frankly absurd and fortunately the TOCs (Train Operating Company) think so to.

How much would you charge for small items and how much would you charge for large/designer items like laptops and tablets?
14  Journey by Journey / Bristol (WECA) Commuters / Students Pull The Emergency Cord And Walk Along The Tracks To Their Station! on: September 30, 2015, 14:23:20
How stupid can some people be? These people are supposed to be the cream of intellectuality! More information is available here. http://metro.co.uk/2015/09/29/200-students-stopped-train-and-walked-along-track-when-they-were-told-it-would-miss-station-5412989/?ito=facebook
15  All across the Great Western territory / The Wider Picture in the United Kingdom / Re: Railway Lost Property issues - ongoing discussion, merged posts on: September 30, 2015, 14:16:47
I'd say ^14.80 per item would be a fair price. Obviously I'd want more money for larger items (if it was down to me).

I'd say that was excessive for a bunch of keys, jumper, ticket wallet/railcard...

By the time you have added up the staff, administration costs etc it adds up to around the ^15 mark. If you employ 2 members of staff in one office to deal with it for example, that could cost around ^180 a day just in staff wages.
Pages: [1] 2 3 4
Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules via admin@railcustomer.info. Full legal statement (here).

Jump to top of pageJump to Forum Home Page