Great Western Coffee Shop

All across the Great Western territory => Fare's Fair => Topic started by: thetrout on October 30, 2011, 23:43:21



Title: Gatwick Express Booking Confirmation - Not Received!
Post by: thetrout on October 30, 2011, 23:43:21
Good Evening All! ;D

I recently stumbled across this excellent offer from Gatwick Express: - http://www.gatwickexpress.com/en/offers/free-gatwick-airport-lounge/

Unfortunately, thetrout is due to fly ( >:( ) to Spain on Wednesday from Gatwick! As the delights of possible travel on a Class 442, The fact that I would have gone to the No1 Lounge anyway and also that railcard discounts are accepted in the promotion. I decided it was worth doing ;D

In the Terms and Conditions of the offer, it says you need to print out the booking confirmation which was sent to your e-mail address to gain entry to the lounge.

Here lies the problem :( I haven't received that e-mail! I've checked in my spam filter/junk inbox and I've received e-mails before and after booking so i'm 99% sure it's not a server issue! (I run my own Exchange e-mail servers).

Can anyone suggest what I can do?

Thanks ;D

** Edit ** - Note to the Mods, I've just realised that this might be better off in Smoke and Mirrors... Please move the thread if necessary! Ta, TT ;D **


Title: Re: Gatwick Express Booking Confirmation - Not Received!
Post by: inspector_blakey on October 31, 2011, 00:18:28
Any help...?

http://www.gatwickexpress.com/en/contact-us/faqs/bookings/#q3 (http://www.gatwickexpress.com/en/contact-us/faqs/bookings/#q3)


Title: Re: Gatwick Express Booking Confirmation - Not Received!
Post by: Brucey on October 31, 2011, 11:10:22
Login to the Southern Mixing Deck website using your Gatwick Express username and password (https://tickets.southernrailway.com/sn/en/account/Login.aspx) and you should be able to print off another confirmation by going to Full Details in the booking history section.


Title: Re: Gatwick Express Booking Confirmation - Not Received!
Post by: thetrout on October 31, 2011, 20:32:59
Gents... I owe you! Much Thanks ;D ;D



This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net