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Title: Rail Professional October 2011 Post by: Super Guard on October 04, 2011, 13:30:16 A good article about shaping the future of the Greater Western franchise, but also an article on page 32 "Watch the birdie" about TOC's using Twitter. The @fgw didn't come off very well, however a certain person did:
Quote ...but @fgwOllie - a helpful member of staff at Paddington using his own phone in a private capacity - took less than 10 minutes to respond. His instant knowledge is what people on Twitter are looking for..." Title: Re: Rail Professional October 2011 Post by: ChrisB on October 04, 2011, 13:48:23 Is this available online perchance?
Title: Re: Rail Professional October 2011 Post by: Super Guard on October 04, 2011, 16:04:59 Actually yes:
The GW article isn't available but the Twitter one is: http://www.railpro.co.uk/magazine/?idArticles=1097 Other articles here: http://www.railpro.co.uk/magazine/ Title: Re: Rail Professional October 2011 Post by: inspector_blakey on October 04, 2011, 19:10:46 Nice work Ollie!
Title: Re: Rail Professional October 2011 Post by: Ollie on October 04, 2011, 23:48:29 Thanks Gents :)
Title: Re: Rail Professional October 2011 Post by: anthony215 on October 04, 2011, 23:59:18 Thanks for posting the link for us
Title: Re: Rail Professional October 2011 Post by: LiskeardRich on October 05, 2011, 00:29:46 made me laugh the other day on the @fgw, ollie had tweeted the answer to a blokes question, the bloke tweeted in response to the fgw official one to tell fgwollie to butt out!
I must say the fgw tweet thing seems full of morons who dont have a clue looking to hurl abuse at someone. you see tweets tagged @fgw that its fgw fault their life is crap, and they missed the bus every day, or they were late for work every day. I have a simple solution, catch an earlier train! Title: Re: Rail Professional October 2011 Post by: Ollie on October 05, 2011, 00:48:56 The funnier thing was that he was mentioning me in his tweets, so of course I'm going to answer.
He did apologise though and I have helped him out again since then. Most of the people I have communicated with on Twitter have been pretty pleasant (including the person in question), so I have been pretty fortunate :) Title: Re: Rail Professional October 2011 Post by: ChrisB on October 05, 2011, 06:05:35 I find the vast majority moderate their language as soon as they realise that a woman is on the other end....
Title: Re: Rail Professional October 2011 Post by: Chris from Nailsea on October 07, 2011, 22:21:59 Fair enough - but Ollie is not a woman?
Actually, he's a great bloke - very knowledgeable member of FGW staff: if in doubt, ask Ollie! ;) Title: Re: Rail Professional October 2011 Post by: Ollie on October 08, 2011, 01:10:34 Fair enough - but Ollie is not a woman? I think he is on about Dani who sometimes does the FGW twitter. Actually, he's a great bloke - very knowledgeable member of FGW staff: if in doubt, ask Ollie! ;) I will try not to get too bigheaded now :P Title: Re: Rail Professional October 2011 Post by: thetrout on October 08, 2011, 01:34:31 But isn't Jo a female as well...?
I was under the impression that the name "Jo" is Female and "Joe" is Male...? Or is thetrout being silly again :o :P And of course... Well Done Ollie!! ;D Title: Re: Rail Professional October 2011 Post by: Ollie on October 08, 2011, 01:51:32 Jo is female too yes.
Only mentioned Dani as that is who was mentioned in the article. Oh and thanks for the well done :) Title: Re: Rail Professional October 2011 Post by: JayMac on October 08, 2011, 21:19:59 I'll add to the congrats to Ollie.
A shining example of the best of FGWs staff. ;D Title: Re: Rail Professional October 2011 Post by: LiskeardRich on October 13, 2011, 03:37:38 I would love to be fgw Twitter person.
There's one that says there will be trouble if fgw make him late for an interview. My response would be get an earlier train and arrive in plenty of time. Another moans that fgw always arranges engineering for her weekends off when she wants to travel. Seriously how dim are some of them? This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |