Great Western Coffee Shop

All across the Great Western territory => Across the West => Topic started by: paulsouthwales on November 02, 2007, 18:55:52



Title: brasserie service
Post by: paulsouthwales on November 02, 2007, 18:55:52
i note that over the last few weeks, the brasserie service has been cancelled many times with only a buffet service operating on mny HST mainline services.  why is this???? ???


Title: Re: brasserie service
Post by: devon_metro on November 02, 2007, 19:00:21
Lack of travelling chefs no doubt


Title: Re: brasserie service
Post by: Conner on November 03, 2007, 08:56:52
Yeh on a sevice incident yesterday when the Brassiere was cancelled it said it was due to staff shortage.


Title: Re: brasserie service
Post by: Timmer on November 03, 2007, 11:21:34
It's good of FGW to let people know that the brasserie service won't available on a particular service but I doubt many care so long as the buffet will still be open. It might be helpful to let passengers travelling on the Cardiff-Portsmouth service that the trolley service won't be available though so you could grab a coffee before boarding the train.


Title: Re: brasserie service
Post by: Jim on November 04, 2007, 08:44:21
We will have to start a "brasserie" punctuality sheet! ;D


Title: Re: brasserie service
Post by: martyjon on November 04, 2007, 09:27:17
We will have to start a "brasserie" punctuality sheet! ;D

Don't you mean a "cancellations" sheet, the brasserie is only as punctual as the train its on and you can still make purchases, but if its cancelled there's nothing that you can do about it except to go hungry. Hey!, now thats an idea, a "Hungry Passengers" thread which can also include those instances of "no buffet facilities on this service".



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