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Title: Modern Railways - Subscription Issue Post by: Boppy on March 29, 2011, 11:37:24 Hi,
Having a general interest in the Railways I've decided to sign up for a subscription to Modern Railways magazine. However, since subscribing (early March) I have yet to receive my first issue (I requested March 2011 as my first copy). I have since emailed (over a week ago) Ian Allan publishing on their subscriptions email asking them when I should receive my first copy but have had no response. Has anyone else had issues or know who I should contact? To not even receive a reply it's pretty unprofessional and I'm tempted to cancel my subscription as there seems no sign of it arriving! :-\ Thanks, Boppy. Title: Re: Modern Railways - Subscription Issue Post by: bobm on March 29, 2011, 12:05:25 I have had to wait up to four weeks for my first issue when I have subscribed to new magazines. I think they may save up new members in batches and then post them altogether so as to maximise the postal discounts they get.
Having said that I agree they should reply to your email. Title: Re: Modern Railways - Subscription Issue Post by: rogerw on March 29, 2011, 14:02:56 I suggest you ring them on 01932266622. I have always found them very helpful when I have a problem.
Title: Re: Modern Railways - Subscription Issue Post by: Boppy on March 29, 2011, 14:16:14 Thanks for the replies.
If they batch send them out then I'll wait until the week is done before phoning them Monday. Cheers! This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |