Great Western Coffee Shop

All across the Great Western territory => Across the West => Topic started by: Mookiemoo on November 13, 2010, 09:51:23



Title: Has the feed failed again
Post by: Mookiemoo on November 13, 2010, 09:51:23
Cos I don't believe it


Title: Re: Has the feed failed again
Post by: Chris from Nailsea on November 13, 2010, 13:34:26
Hmm.

From the feed, just now:

Quote
Data timed at Saturday 13th November 2010 13:28

Affected trains:
13:31 Oxford to 14:38 London Paddington
13:18 London Paddington to 14:31 Bedwyn
13:07 Taunton to 15:21 Cardiff Central - more
13:07 Bedwyn to 14:23 London Paddington
12:01 Oxford to 13:06 London Paddington - more
11:40 Bedwyn to 12:52 London Paddington
11:18 London Paddington to 12:31 Bedwyn
11:00 Cardiff Central to 12:59 Taunton - more
A total of 8 trains

From FGW live updates, just now:

Quote
Service incidents

13:07 Bedwyn to London Paddington due 14:23
This train will be formed of 2 coaches instead of 3.
Last Updated: 13/11/2010 11:50
13:07 Taunton to Cardiff Central due 15:21
This train has been revised. It will no longer call at: Weston-Super-Mare, Yatton and Nailsea & Backwell. This is due to a delay on a previous journey.
Last Updated: 13/11/2010 13:10
13:18 London Paddington to Bedwyn due 14:31
This train will be formed of 2 coaches instead of 3.
Last Updated: 13/11/2010 12:05
13:31 Oxford to London Paddington due 14:38
This train will be formed of 3 coaches instead of 4.
Last Updated: 13/11/2010 12:04

Which particular item is causing such incredulity, just so we can investigate further, if necessary?

CfN.  ;)


Title: Re: Has the feed failed again
Post by: Mookiemoo on November 13, 2010, 14:05:20
Cos for about an hour this morning there was alledgedly NO services changes at all.....


Title: Re: Has the feed failed again
Post by: willc on November 13, 2010, 14:32:15
It does happen on occasion... and not just in the middle of the night!


Title: Re: Has the feed failed again
Post by: Chris from Nailsea on November 13, 2010, 14:54:17
Thanks, willc!  Yes, it does appear to have happened this morning - between 07:46 and 09:50 there were no service changes being reported:

Quote
20101113   09:50 London Paddington to Oxford due 10:50   -
20101113   06:48 Reading to London Paddington due 07:46   extra stop(s), rolling stock issues, knock-on effect

By the way, if you are in any doubt about the information on our forum feed, you can easily cross-check the situation on the FGW live updates (http://www.firstgreatwestern.co.uk/LiveUpdateList.aspx) page.

Chris.  ;)


Title: Re: Has the feed failed again
Post by: ChrisB on November 14, 2010, 10:49:33
IT issues do occur from time to time. I would always check the TOC website, rather than rely on a feed.


Title: Re: Has the feed failed again
Post by: Chris from Nailsea on November 14, 2010, 22:36:09
From FGW live updates - right now:

Quote
There are currently no network updates.

CfN.  ;D


Title: Re: Has the feed failed again
Post by: Ollie on November 14, 2010, 22:42:24
Gotta love how the feed shows no updates so everyone assumes it must be broken, not possible for FGW not to have any problems is there..


Title: Re: Has the feed failed again
Post by: grahame on November 15, 2010, 14:28:58
Technical background / history.   The feed was set up as something of an experiment, with an anticipated life / usefulness of a few weeks for monitoring some truely dreadful cancellation figures on the TransWilts.   It's actually remarkable that there have only been a couple of failures over the years. I don't think this weekend was one, but there isn't an audit trail that lets me check for this.  You will find, though, that it's remarkably kind to FGW as it does not always report trains that are - at the last minute - stopped short, that are cancelled more that 24 hours in advance, or that are cancelled as part of a general "line shut and chaos all round" scenario.   So please treat it with care.

Looking back in researching the feed history, I can across the following quote from when I set it up.

Quote
Then on 1st April 2006, the First group took over as the Train Operating Company. The following December they withdrew ALL through trains and left just 2 round trips a day on the Swindon to Westbury section. They did a "consultation exercise" on their draft timetable, but when we asked for the morning service to be a little later than proposed and the evening service a little ealier, they produced a final timetable that did the exact OPPOSITE - a train that starts at 06:19 in the morning, and a second that completes its run at 20:20. "At least you'll see a change in reliability" they said , and we did - for the worse! Monitoring over 2 week periods, up to 40% of the meagre remaining services were cancelled.

... and I have to say that I'm really very disappointed to report that although the reliabillity has changed (to get them a "most improved operator of the year" award), the service they provide remains totally inappropriate for the route / traffic flow ... an appropriate service level that's now been evaluated to be an hourly service in each direction, and that by Network Rail who know a thing or two, and tend to cost things so high and evaluate traffic so low that we can consider the evaluation to be conservative in the extreme.

Enough of the background;  I would welcome people's thoughts as to whether the feed, with its limitations, continues to be useful or if we should consider replacing it with a simple link to the FGW home page for the text version.   But in answering, do take into account that the FGW home page is a feed too, and that has been down a couple of times over the years as well.


Title: Re: Has the feed failed again
Post by: tramway on November 15, 2010, 16:47:08
Graham

Worth at least a thousand words, if not a thread or two.



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