Great Western Coffee Shop

All across the Great Western territory => Fare's Fair => Topic started by: JayMac on September 15, 2010, 17:48:36



Title: Didcot Parkway - Swanley
Post by: JayMac on September 15, 2010, 17:48:36
Anyone with access to The Manual mind checking the restriction code for the CDR Didcot Parkway - Swanley. Would like to know whether it concurs with NFM 07.

Thanks awfully,

BNM.   :)


Title: Re: Didcot Parkway - Swanley
Post by: super tm on September 15, 2010, 21:27:43
Outward travel by any train scheduled to arrive at London Terminals / Kensington Olympia after 10.00

Return by any train.

Subject to FGW blanket restriction not valid  fast services from London to Reading from 1600 - 1915.


Title: Re: Didcot Parkway - Swanley
Post by: JayMac on September 15, 2010, 21:41:36
How can it be 'Return by any train' then subject to the restriction on using fasts out of PAD in the evening? Can we have a FGW description of the word 'any' because it obviously differs from that in the dictionary. There is no 'except those listed below....' against the restriction code in NFM07.

So...it would appear that staff info differs from NFM07. No mention of the evening bar against the CDR in NFM07. In fact why should there be - the fare is set by Southeastern with restriction code C4.

So FGW are applying the evening bar on fares which they don't set are they? And that is confirmed in The Manual?


Title: Re: Didcot Parkway - Swanley
Post by: super tm on September 16, 2010, 03:45:39
The FGW evening bar on fast services between pad and reading has been in place since BR days.  Used to be not valid on intercity services valid on network south east trains.

In the fares manual there is a list of the restricted trains at the top.  Dont really see a problem with that. I also dont believe there is any rule that says a TOC can not make a restriction on a fare set by a different TOC.



Title: Re: Didcot Parkway - Swanley
Post by: JayMac on September 16, 2010, 08:01:50
Then, all those fares set by other operators that are in NFM07, that make no mention of the evening bar, are wrong? They should not say 'By Any Train' if FGW don't want them to use the dictionary definition of 'Any'.

AFAIC The Manual is not publically available so cannot be used as part of the ticketing contract.

All that said, I've also discovered this extract from the Ticketing and Settlement Agreement:

The price of a Compulsory Inter-available Fare, and any restriction of validity, is entirely at the discretion of the Lead Operator.


Title: Re: Didcot Parkway - Swanley
Post by: super tm on September 16, 2010, 13:20:43
Well in the NFM07 I am looking at when you get the fare it gives restriction code C4.  When you click on that it takes you to the ticket finder page.

After the description of the ticket types and before all the time restriction information there is a list of all the FGW barred trains.  The restriction applies to all CDR restriction codes.  That is why the list appears at the top.

The other way of doing it would be to repeat the list of barred trains against each restriction code which would take up an awful lot of space.

As I already said these restrictions have been in place for at least 15 - 20 years so I would imagine the lead TOC is happy for the restriction to be in force.

In the paper NFM days this information used to be at the bottom of each page detailing the restrictions so nothing has changed.  CDR of any type have never been valid on fast  (inter city HSS) trains from Paddington.


Title: Re: Didcot Parkway - Swanley
Post by: JayMac on September 16, 2010, 13:54:57
Are you looking at Avantix Traveller, the publically available National Fares Manual? There are no links to restriction codes on other pages with Avantix Traveller NFM just a description of the restrictions when you select a ticket type. Select the CDR for DID-SAY and it brings up a description of C4 and no list of barred trains out of Paddington in the evening.

If the restriction on evening 'fasts' is only in the staff publications then IMO it cannot be legally enforced. Where there is a conflict in contract terms then the term more favourable to the customer shall prevail, as stated in 'The Unfair Terms in Comsumer Contracts' legislation.

If, as you state, the CDR is not valid on any fast in the evening peak (1600-1915) then why can I book a journey (on any booking engine) including the 1847 to Didcot, with a DID-SAY CDR. The 1847 is on the list of barred trains.

Curiouser and curiouser.



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