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Journey by Journey => Bristol (WECA) Commuters => Topic started by: Chris from Nailsea on April 13, 2010, 21:27:47



Title: Gloucester to Bristol rail users to have extra service from May 2010
Post by: Chris from Nailsea on April 13, 2010, 21:27:47
From the BBC (http://news.bbc.co.uk/1/hi/england/gloucestershire/8617344.stm):

Quote
Rail passengers using the Gloucester to Bristol route will have an extra morning service from the end of May.
It follows complaints of overcrowding during peak times, when many passengers have been unable to find seats.
But TravelWatch SouthWest, which promotes the interests of public transport users, said there was still a need for more carriages in the evening.
Train operator First Western (FGW) said the problem was the difficulty in securing more rolling stock.
Frank Chambers, from TravelWatch SouthWest, said: "There's a major problem of overcrowding in the morning going down from Gloucester to Bristol, especially around Yate, and it's the same problem in the late afternoon coming back. This problem is getting worse because here in the South West we're still getting extra people wanting to travel by train, despite the recession, and we need solutions."
FGW's West of England general manager Julian Crow said: "The trouble is there isn't any spare rolling stock in the country at the moment. There's the same problem around other cities. There's competition for what comes available, so we're working actively with the West of England partnership, the local authorities and Department for Transport on the case for allocating more coaches."


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: Chris from Nailsea on April 13, 2010, 22:28:05
From the BBC (http://news.bbc.co.uk/local/bristol/hi/people_and_places/newsid_8617000/8617013.stm):

Quote
Yate to Bristol trains: how bad is overcrowding?

Train services between Yate and Bristol have come under criticism as overcrowding bites on the route.
Despite an extra train being provided in the morning, commuter groups are calling for more rolling stock to be allocated.
We speak to the train company, First Great Western, which says extra services are being provided across the region.
We also talk to pressure groups who say too many commuters are not getting seats on the trains.

Julian Crowe - First Great Western
"We're actually enjoying huge growth in traffic around Bristol - more and more people are using the trains to commute in and we've seen up to 20% growth in customers on some routes during recent years.
We don't have any extra rolling stock so that does mean that conditions get more crowded.
There is some good news for passengers travelling in from Gloucester, Cam and Dursley and Yate into Bristol in the mornings because in the summer timetable that starts towards the end of next month there will be an extra service coming up from Cheltenham in the morning.
We're providing the timetable which we publish and what we're doing beyond that is to work with the Department for Transport and the local authorities to make the case for being allocated extra rolling stock.
The issue here is that it's a national problem - passenger numbers are growing right across the country. The problem as far as we are concerned is that we are in competition with the rest of the country for the allocation of rolling stock.
Effectively there's nothing spare at the moment. Any extra coaches have to be produced by new trains being used elsewhere in the country... and this will produce other trains which are spare. The question is: who is going to make the best case for these trains to be allocated to them to add to the capacity on their services.
The rolling stock is allocated by the Department of Transport and in most cases what comes with that is a sum of money to enable those services to be operated."

Peter Andrews - More Train, Less Strain
"In 2007, and again in 2008, we found that the traveller was so incensed that they had Britain's first ever rail strike. We thought after that things were going to get better and we could go back to digging our allotments and just catching the train without all this hoo-haa.
But it seems that despite record profits made by First Group, despite paying their chairman millions of pounds, we still find ourselves with a train service that is not really fit for purpose.
All we want is something that is punctual, reliable, affordable and, of course, comfortable.
The sitting down situation has become ludicrous in some parts. I came out of London the other day on a train, which incidentally is probably about 25 years old, and the train was packed. It's not as though you are paying ^2.50 - the price of a return ticket to London if you travel at peak times is ^154. And for that I want a taxi, frankly! Never mind just a seat, which I didn't get.
I'm fed up with these crocodile tears we get from First Great Western. Basically, in the four years since we ran our first train strike, the price has gone up 50%. Now, how many people's wages have gone up 50%?
But, we haven't got a 50% better service. We have, in fact, a service that is back-sliding again to the bad old days of 2007."

Frank Chambers - Travel Watch South West
"It's good to hear about the extra service in the morning from the end of May onwards but what Julian didn't tell you is that this train runs at the moment. It runs empty without a conductor and we've been lobbying very hard for them to re-roster their staff so that they can actually run that train service.
If you haven't got a conductor, or train manager, you can't run with passengers so this train runs as an "empty stock movement" in the morning and it goes through Cam and Dursley station empty.
It's absolutely crazy but we're pleased that they've now managed to sort it out so that we can get an extra service on in the morning.
The problem now is in the evening because there are trains only at hourly intervals and they're very crowded. People going back from Temple Meads and Parkway towards Yate will know how crowded it is to get on those services.
Julian is right: there has been a huge rise in passengers in the South West and it's not stopping despite the recession, so what we think should happen is that there should be extra rolling stock moved to the South West from elsewhere.
There are limits to how long you can be on a journey at not have a seat but unfortunately it doesn't affect people between Yate and Bristol because the train company can get away with that.
The difficulty is that some people haven't even been able to get on the train!"

Love the BBC item's picture, by the way.  ;)


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: anthony215 on April 13, 2010, 22:38:18
Maybe FGW should consider using 1 of their loco hauled set's on this route when they come off the Cardiff - Taunton route in June after being replaced by class 150 DMU's


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: devon_metro on April 13, 2010, 23:56:12
Simply loving the MTLS quote  :D :D


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: John R on April 14, 2010, 02:31:45
Maybe FGW should consider using 1 of their loco hauled set's on this route when they come off the Cardiff - Taunton route in June after being replaced by class 150 DMU's

The LH stock is underwritten by the DaFT, and would be hopelessly uneconomic for FGW to provide itself. Just look at the costs given for the DaFt to run the Cumbrian LH services currently.

Though the debate should be wider - if usage in this area is still growing strongly at a time when it has stagnated elsewhere, shouldn't there be a reallocation of stock to FGW land.   


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: inspector_blakey on April 14, 2010, 02:55:57
Love the BBC item's picture, by the way.  ;)

Maybe they know something we don't...

I don't think the quote from MTLS does the organization any favours though! Could be grandstanding, could be a lack of research, or maybe he's entirely ignorant of the state of the rail industry at the moment, but I thought any fule kno that there's a pitiful UK-wide shortage of rolling stock and DfT policy seems to be to send anything vaguely serviceable up North! Not a single constructive suggestion, just tedious criticism of the shoddiest kind!


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: grahame on April 14, 2010, 07:29:34
Though the debate should be wider - if usage in this area is still growing strongly at a time when it has stagnated elsewhere, shouldn't there be a reallocation of stock to FGW land.   

Usage IS still growing on services covered by "The West" fleet, although Thames Valley and HST has flagged, according to what are usually reliable sources.  So, yes, timetabling / stock allocation should take this into consideration.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: Bob_Blakey on April 14, 2010, 14:43:56
Is this mysterious 'Julian Crowe' in any way related to the FGW Regional Manager 'Julian Crow'?!


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: Super Guard on April 14, 2010, 17:00:34
Maybe FGW should consider using 1 of their loco hauled set's on this route when they come off the Cardiff - Taunton route in June after being replaced by class 150 DMU's

The LH stock is underwritten by the DaFT, and would be hopelessly uneconomic for FGW to provide itself. Just look at the costs given for the DaFt to run the Cumbrian LH services currently.

Though the debate should be wider - if usage in this area is still growing strongly at a time when it has stagnated elsewhere, shouldn't there be a reallocation of stock to FGW land.   

Surely, if Daft have seen it necessary to run the LHS services (which lets face it are pretty much empty west of Taunton - apart from spotters), then using them to run an extra service or two around Bristol on overcrowded services is worth a try when they are released from their current route?

And Peter Andrews, MTLS --  ::)


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: devon_metro on April 14, 2010, 19:07:32
Maybe FGW should consider using 1 of their loco hauled set's on this route when they come off the Cardiff - Taunton route in June after being replaced by class 150 DMU's

The LH stock is underwritten by the DaFT, and would be hopelessly uneconomic for FGW to provide itself. Just look at the costs given for the DaFt to run the Cumbrian LH services currently.

Though the debate should be wider - if usage in this area is still growing strongly at a time when it has stagnated elsewhere, shouldn't there be a reallocation of stock to FGW land.   

Surely, if Daft have seen it necessary to run the LHS services (which lets face it are pretty much empty west of Taunton - apart from spotters), then using them to run an extra service or two around Bristol on overcrowded services is worth a try when they are released from their current route?

And Peter Andrews, MTLS --  ::)

Witnessed it arriving at Paignton t'other day and it seemed to be well loaded with families. Can't comment on the length of their journey however.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: inspector_blakey on April 14, 2010, 20:18:22
Does MTLS actually exist in any tangible capacity other than a producer of ill-informed "rent-a-quotes" for local journalists these days?

I'm asking this from a position of ignorance, but their website has not been updated in any way since January 2009, and the bulk of the posts on there are from early 2008, giving an outsider the impression that there's not a whole lot going on.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: Timmer on April 14, 2010, 21:14:36
Does MTLS actually exist in any tangible capacity other than a producer of ill-informed "rent-a-quotes" for local journalists these days?
I dont think it does but local journos obviously have some of the main players contact details so they can get some quotes for pieces in the local press that involve busy local train services.

MTLS last campaign was about replacing the ramp access to the platforms at Bath Spa with lifts. Hardly a campaign that is going to generate a huge amount of support from commuters who just want a decent train service to get them to and from work who supported MTLS in those dark winter mornings a couple of years back.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: Super Guard on April 14, 2010, 23:21:24
Witnessed it arriving at Paignton t'other day and it seemed to be well loaded with families. Can't comment on the length of their journey however.

It probably is busier at holiday times -- but either way, once it's been replaced by the DMU cascade, surely the LHS could be trialled elsewhere if DafT really want to try and sort out overcrowding.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: anthony215 on April 15, 2010, 19:24:43
There are rumours that FGW are bringing in another loco hauled set to work a weekday Bristol - Weymouth diagram and so it could be used to work a peak hour service to/from Gloucester.

Another rumour is that the summer saturday extra service to weymouth will be worked by the class 57's with the 67's working a saturday service to Paignton according to info on WNXX


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: Phil on April 15, 2010, 19:36:05
Nice. Have to say, as a Melksham resident I view even rumours of FGW "bringing in another set" as a further kick in the teeth.

Still, best of luck to the lucky passengers of towns between Bristol and Weymouth.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: paul7575 on April 15, 2010, 19:52:23
It probably is busier at holiday times -- but either way, once it's been replaced by the DMU cascade, surely the LHS could be trialled elsewhere if DafT really want to try and sort out overcrowding.

A bit optimistic aren't you?  I think recent experience of DfT suggests the day enough 150s are in use is the same day the LHCS will disappear for good...

Paul


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: anthony215 on April 15, 2010, 21:36:34
Personally even when they have the class 150's  i dont think there is enough trains to strengthen peak hour workings. I did speak to someone i know who works for FGW  about the westbury - swindon train.

 I was told that the  problem is that they may have some stock to perhaps operate a off peak service on this route  but not enough to operate a peak hour service.

As with the  Westbury - Bristol route i personally think there should be a train along that route every 20 minutes, so maybe the loco hauled sets should be kept on the Cardiff - Taunton service while the extra class 150's are deployed on Gloucester - Westbury/Weymouth services.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: vacman on April 21, 2010, 17:25:13
I thought those MTLS muppets had gracefully dropped of the face of the earth!


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: moonrakerz on April 21, 2010, 22:55:16
I must confess to finding myself rather bemused by some of the comments on this thread (in particular), and others.

I have remarked previously about when negative comment about some aspect of the rail service is met with a barrage of posts which seem to do nothing but try and defend the train operators.

This thread seems to have degenerated into a "lets get MTLS" excercise. What have they said that has so incensed some of the subsequent posters ?

"it seems that despite record profits made by First Group...................... we still find ourselves with a train service that is not really fit for purpose.
All we want is something that is punctual, reliable, affordable and, of course, comfortable.
The sitting down situation has become ludicrous in some parts. I came out of London the other day on a train, which incidentally is probably about 25 years old, and the train was packed. It's not as though you are paying ^2.50 - the price of a return ticket to London if you travel at peak times is ^154. And for that I want a taxi, frankly! Never mind just a seat, which I didn't get.
I'm fed up with these crocodile tears we get from First Great Western............ fact, a service that is back-sliding again to the bad old days of 2007."


Yes there probably is a factual error in there - if it was an HST he was referring to it is probably over 30 years old, not 25 !

I, as a mere passenger, agree wholeheartedly with these comments!  If they are produced by a "rent-a-quote" mob , good luck to them, at least they get some publicity.
I will use the "apologist" word again - as some of the comments here seem to be purely that. I grow tired of reading, basically, the same old thing every time, along the lines of: "it's not our fault there isn't enough rolling stock, it's DfT's so there's no point in complaining about it".

At least MTLS gets some publicity for their cause - I can't remember seeing (regrettably !) this site getting a mention on the local TV news.

I have no connection with MTLS, I have no connection with the rail industry - as I said I am just a passenger who (like MTLS and MANY others) is getting sick and tired of paying good money to travel on old, clapped out, and often grossly overcrowded trains !

I await the usual responses.................... to prove my point.

 


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: Chris from Nailsea on April 21, 2010, 23:34:50
At least MTLS gets some publicity for their cause - I can't remember seeing (regrettably !) this site getting a mention on the local TV news.

One of the many differences between this discussion forum and the More Train Less Strain campaign, moonrakerz, is that they actively seek publicity for their campaign: we don't, for our friendly discussions here.  ;)

Chris.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: Mookiemoo on April 22, 2010, 00:24:12
I personally like HST's

Can't see what the problem is........rather one of them than a turbostar, vomiter or pendo


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: matt473 on April 22, 2010, 00:30:30
Well I've always known this forum to be what passanger groups should be, somewher for passangers to voice their opinions and offer constructive criticism. Publicity is all well and good but forums like this matter more as no doubt those high up in FGW frequently visit the forum to look around and try to alleviate what seem to be common problems. Just shouting about poor service will get the publicity but provides little help for the company in how they should try to rectify these problems


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: devon_metro on April 22, 2010, 14:48:15
I grow tired of reading, basically, the same old thing every time, along the lines of: "it's not our fault there isn't enough rolling stock, it's DfT's so there's no point in complaining about it".



You would prefer to be lied to through the teeth then?


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: John R on April 22, 2010, 16:15:58
For one thing, I don't think fares have gone up 50% since 2007, although I am sure they could point to some fares that may have.

MTLS did serve a useful purpose of highlighting the problems in 2007 in a more effective way than many of us thought possible (I know others disagree with that view, and probably not a debate to reopen.) But whilst that is my view of what they achieved then, I think they have now become a joke.

For example, complaining that services out of London are busy and they couldn't get a seat. Well. I'm sure that's the case on the majority of main lines out of London until the first significant setting down point in the evening peak, and is, unfortunately a fact of life. And it doesn't add to the debate, particularly to a news item about a modest improvement in the Bristol suburban area.

The problem is that whilst MTLS peddle inaccurate and misleading information to the media which is published, it does no good to the rail industry or its customers. I don't suppose for one moment they would ever publicise the dramatic increase in passengers on Bristol suburban services since 2007, and use that as justification for further increases in capacity in the region. That is, in my mind, the real issue here.

         


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: moonrakerz on April 22, 2010, 18:01:41
I grow tired of reading, basically, the same old thing every time, along the lines of: "it's not our fault there isn't enough rolling stock, it's DfT's so there's no point in complaining about it".



You would prefer to be lied to through the teeth then?

I have said before, the passengers point of contact is the TOC, to tell him to complain to DfT, or the leasing company, or the track provider, or the caterer is just playing into the hands of those in the TOC who wish to lob any criticism into the "long grass".
If your car died, what would be your response be if the dealer you bought it from said, "sorry mate not my problem, it's fault of the guy who made the timing belt".

I am not suggesting that anyone IS, or MIGHT be, or SHOULD be telling lies - merely that a bit of well founded criticism of the TOCs (from some quarters) might do more to improve the rail service than sniping at another organisation who does at least seem to be getting their point in the news !

I personally like HST's

Can't see what the problem is........rather one of them than a turbostar, vomiter or pendo

Totally agree - best piece of UK rail engineering since GWR built the "Castles" !

For example, complaining that services out of London are busy and they couldn't get a seat. Well. I'm sure that's the case on the majority of main lines out of London
 
Agree totally, I often come out of Waterloo when it's very busy - BUT, I really think that I am NOT being unreasonable to expect to get a seat from Warminster to Bath/Bristol on a train in the middle of the day ! or am I ?

When I complain/mention this, it does grate somewhat to get the stock reply "it's the fault of DfT", not the TOC ! (see earlier part of this post  ;D)

our friendly discussions here.  ;)

Chris.

"I thought those MTLS muppets had gracefully dropped of the face of the earth!"

Can I think about that one ?   ;)



Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: fatcontroller on June 22, 2010, 06:00:22
From the BBC (http://news.bbc.co.uk/local/bristol/hi/people_and_places/newsid_8617000/8617013.stm):

Frank Chambers - Travel Watch South West
"It's good to hear about the extra service in the morning from the end of May onwards but what Julian didn't tell you is that this train runs at the moment. It runs empty without a conductor and we've been lobbying very hard for them to re-roster their staff so that they can actually run that train service.
If you haven't got a conductor, or train manager, you can't run with passengers so this train runs as an "empty stock movement" in the morning and it goes through Cam and Dursley station empty.!"

Not quite true - set used to run empty from Bristol TM up to Bristol PW for 0725 Bristol PW - Westbury, the Guard used to travel from Gloucester to Bristol PW for this working. An additional train has been provided, however, to achieve this it mearly runs empty from Bristol TM to Gloucester at 06:00 in the morning.

Edited to disentangle quotes ;)


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: asdfg on June 22, 2010, 18:26:30
Not quite true - set used to run empty from Bristol TM up to Bristol PW for 0725 Bristol PW - Westbury, the Guard used to travel from Gloucester to Bristol PW for this working. An additional train has been provided, however, to achieve this it mearly runs empty from Bristol TM to Gloucester at 06:00 in the morning.

Thank you for confirming this fatcontroller, that is exactly what I thought had really happened. There's been too much wrong information being posted both here and elsewhere about this service and how it came to be  >:(

Unfortunately not too many people from Yate and Cam & Dursley are actually catching this train at the moment and most of the people that do are those that probably caught this train when it started at Bristol Parkway anyway.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: laird on June 22, 2010, 22:58:38
Maybe the answer for Yate and Cam & Dursley is to reduce the number of services passing during peak times without calling.

In the case of these two stations the options appear two fold:
Whenever fGW HSTs pass these could be required to call using their selective door opening. At one time these passed with conductors and buffet staff on board potentially meaning little or no extra cost to increase the number of services to and from Cheltenham Spa.

Perhaps the stations could also be served by the Cross Country services where these are scheduled for four car voyagers (not many per day).


In the wider Great Western region maybe fGW could also look to introduce driver only operation on a limited basis, wherever the service is currently operated ECS.


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: John R on June 22, 2010, 23:20:54
The unions wouldn't countenance that, even on services currently ECS. Their ongoing argument over passenger safety would be diluted if they agreed it on any services. They won't even agree to any extension in Scotland where the franchise agreement requires a second member of staff on the train at all times (albeit not operating the doors).

FGW HSTs services only pass early in the morning and late at night (if I understand it correctly) operating positioning moves on Cheltenham services. So they would be not in peak time, and travelling in the opposite direction anyway (ie north out of Bristol in the morning.)

XC would be very unlikely to agree to slow their services down by calling at either station (although there was a precedent for a year at Yatton and Nailsea). And I would be inclined to agree with them. Mixing long distance services with commuter services is not ideal at the best of times, and four car voyagers have precious few standard class seats, so are pretty busy at any time of the day.
   


Title: Re: Gloucester to Bristol rail users to have extra service from May 2010
Post by: JayMac on June 22, 2010, 23:31:51
In the wider Great Western region maybe fGW could also look to introduce driver only operation on a limited basis, wherever the service is currently operated ECS.

And how would the driver operate the doors and carry out despatch duties? Not totally sure, but I assume there are no suitable door controls in the cabs of 14x and 15x DMUs.



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