Title: Exeter St David's - station, facilities, improvements, events and incidents - merged posts Post by: Branch Line Connor on February 12, 2010, 20:58:19 Urghh the discontent from spending just 45 minutes at Exeter St Davids!
After getting off the service from Barnstaple, I had to wait for 45 minutes to get my train home. There was a late XC train available but it was overcrowded. And XC didn't care about the safety of passangers and FGW didn't care about the punctality. So the doors were closing and some old geezer decides to get off the train and gets trapped in the door. (Bearing in mind the train was 5 minutes late and had been at EXD for a long time) So then attempt 2. But some poor woman stops attempt 2, her boyfreind was still inside the carriage. Surely they could have gone with him on board? Then 'Full and Standing' Royal Duchy service. People from what I could see from platform 4 crammed into the aisles and gangways. Not Safe! And just to top things off, FGW blind to the fact somebody was smoking on the platform. What has gone wrong?! Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: readytostart on February 12, 2010, 21:08:28 Ok I'm taking slight offence at this, you want to see overcrowding, try being on a commuter train into London in the morning or on the tube at rush hour.
FGW not caring about punctuality? Well they attempted to dispatch the train didn't they? How are they not caring about punctuality? If it's a case of letting passengers spread out along the length of the train to make use of any free space then I'd rather that than them all cram in one space. As for the person smoking on the platform, I'd imagine with two aborted dispatches on this one train that they had slightly more important things on their mind. Slight apologies for ranty tone. Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: devon_metro on February 12, 2010, 21:10:47 1206 pad - pnz will have been overcrowded as there was an obstruction on the line near Bedwyn which caused delay to the 1106 pad - ply. These passengers were they shipped onto the (normal very busy) 1206 from Paddington.
As for smoking, how can the dispatch worry about Punctuality, Safety and Smoking at the same time? Which is more important to you? Its not like smoking on the platform is a major problem. Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: JayMac on February 12, 2010, 21:20:26 Its not like smoking on the platform is a major problem. Far more sensible policy in Scotland....... From Scotrail.co.uk (http://www.scotrail.co.uk/travelinfo/station-info.html) In line with legislation, smoking is not permitted in enclosed areas at ScotRail stations (ie areas with at least three walls and a roof). All ScotRail trains are also non-smoking. Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: Branch Line Connor on February 12, 2010, 21:21:13 Tbh they have more than enough staff at EXD and why didn't they dispatch the train without worrying about the guy who was left on board? He had about 6 minutes to get off. Its just silly with the overcrowding in the aisles that if there was an emergency, things would get alot worse. >:(
Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: John R on February 12, 2010, 21:24:25 Hmmm. Don't get me started about smoking on platforms. At Temple Meads last week a couple of youths were smoking on platform 6, where a lot of people were waiting for a train. On platform 8 (adjacent), a train despatcher was loitering around with absolutely nothing to do.
When his attention was drawn to the youths, he phoned through and an announcement was immediately made over the station tannoy reminding people not to smoke. But did he follow it up and check that they had stopped. No, he carried on standing around about 20 feet away doing nothing at all. 5 minutes later when the train arrived on 6, they were still smoking and he stepped over to despatch it. Sort of makes a mockery of the legislation doesn't it. Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: Branch Line Connor on February 12, 2010, 21:26:54 The staff were more worried about people being a couple centimetres over the yellow line. They should let them stay past the yellow line, watch them get sucked up the engine and the overcrowding problem is sorted!
Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: Super Guard on February 12, 2010, 21:32:38 1206 pad - pnz will have been overcrowded as there was an obstruction on the line near Bedwyn which caused delay to the 1106 pad - ply. These passengers were they shipped onto the (normal very busy) 1206 from Paddington. As for smoking, how can the dispatch worry about Punctuality, Safety and Smoking at the same time? Which is more important to you? Its not like smoking on the platform is a major problem. Also, the 12:44 XC from Bristol to Plymouth was cancelled, so the 13:44 from Bristol was packed the rafters and as the 1206 PAD-PNZ ran behind the XC from Taunton, all the FGW pax naturally crammed onto the 4 car Voyager. XC TM managed to get the passengers travelling west of Plymouth to leave the train at Exeter and wait for the 1206 behind (which was also in reverse formation), so whether or not there are enough staff at Exeter, I am pretty sure that a lecture for someone smoking was not at the top of the priorities. Tbh they have more than enough staff at EXD and why didn't they dispatch the train without worrying about the guy who was left on board? He had about 6 minutes to get off. Its just silly with the overcrowding in the aisles that if there was an emergency, things would get alot worse. >:( Something called customer service maybe? The staff were more worried about people being a couple centimetres over the yellow line. They should let them stay past the yellow line, watch them get sucked up the engine and the overcrowding problem is sorted! I am sure (well I hope) that was tongue in cheek, but trust me your rants about punctuality and overcrowding would have got a lot worse if that scenario had happened. Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: Branch Line Connor on February 12, 2010, 21:35:55 The guy had 6 whole minutes! Surely the train not being any later than it already is > than one passanger.
Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: Super Guard on February 12, 2010, 21:43:26 The guy had 6 whole minutes! Surely the train not being any later than it already is > than one passanger. The delay team will agree with you... You see why a dispatchers job is not easy at times when you have someone begging to let their loved one off. Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: readytostart on February 12, 2010, 21:45:08 Its just silly with the overcrowding in the aisles that if there was an emergency, things would get alot worse. >:( Well, tell you what, people with reservations can stay on, the rest first come, first served, noone standing. Same for the HST behind. Anyone in the toilets and their seat gets taken, well they're off at the next stop. I think if that were the case you'dve had a lot longer wait than 45 minutes. Sometimes the train in front of the one you want to catch is cancelled, you either get on the next train or wait for a quiet one. Unless you live in Melksham. Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: Branch Line Connor on February 12, 2010, 21:48:59 Well, it looked like survival of the fittest. The XC (1729? to Leeds) Got some backlog of passangers from that. Poor little kid having his face against the door, thats how busy it was. But that is XC. Overcrowding.
Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: Timmer on February 12, 2010, 21:52:09 But that is XC. Overcrowding. Well until either cascaded or new trains are made available to the XC franchise its only ever going to be that way thanks to some very strange decision making by SRA and Virgin a few years back that replacing 7 carriage HSTs with 4/5 car voyagers was a good idea.Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: readytostart on February 12, 2010, 22:15:46 But that is XC. Overcrowding. Well until either cascaded or new trains are made available to the XC franchise its only ever going to be that way thanks to some very strange decision making by SRA and Virgin a few years back that replacing 7 carriage HSTs with 4/5 car voyagers was a good idea.Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: John R on February 12, 2010, 22:33:37 Though remember the original Operation Princess service had a standard half hourly service as far south as Plymouth. It's no wonder trains are overcrowded south of Bristol when you consider that an hourly HST has been replaced by a 4/5 coach set with relatively few seats per train.
Talking of HST's, wonder how many XC had running today, on what was always going to be a very busy day given the start of half term. An astute operator would have had all 5 running and soaked up the advance tickets on the HSTs, leaving the 220/221s free for non-advance pax. Bet they only had 2 though. Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: Branch Line Connor on February 12, 2010, 22:36:34 Why should FGW have to deal with XC's overcrowding? FGW have done a good enough job in my opinion and XC haven't.
Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: devon_metro on February 12, 2010, 23:09:31 Though remember the original Operation Princess service had a standard half hourly service as far south as Plymouth. It's no wonder trains are overcrowded south of Bristol when you consider that an hourly HST has been replaced by a 4/5 coach set with relatively few seats per train. Talking of HST's, wonder how many XC had running today, on what was always going to be a very busy day given the start of half term. An astute operator would have had all 5 running and soaked up the advance tickets on the HSTs, leaving the 220/221s free for non-advance pax. Bet they only had 2 though. 3 sets, and possible one on hire to East Coast. On Fridays the 1944 Bristol - Plymouth is an HST. Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: readytostart on February 12, 2010, 23:41:27 Though remember the original Operation Princess service had a standard half hourly service as far south as Plymouth. Not strictly true, normally 3 trains every two hours for Plymouth, the alternate 42 past the hour went to Cardiff according to my Operation Princess guide, but I submit to my mistake! Unfortunately loading figures have led to some HST diagrams being stood down and the West Country has several route restrictions ruling out double Voyager set operation west of Plymouth. (No more than 7 car west of Plymouth, no more than 8 car south of Exeter). Stock issues are always frustrating and there is generally no short term solution, FGW and my alma mater (operationally wise) FSR have in my opinion done well in using otherwise redundant loco hauled stock to be able to redeploy DMUs elsewhere. My personal bright idea would be to trade XC's HSTs for East Coast's Adelantes and then keep them pretty much on self-contained diagrams such as Manchester - Bristols (Alstom at Longsight would hopefully be able to maintain their own built trains) and Birmingham crews would be able to staff them if they went off route to Bournemouth or Newcastle. I'll leave it at that for now, need to calm myself with some more wine and not think about my 4 car trip to Birmingham and back tomorrow! Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: smithy on February 13, 2010, 09:57:30 Urghh the discontent from spending just 45 minutes at Exeter St Davids! After getting off the service from Barnstaple, I had to wait for 45 minutes to get my train home. There was a late XC train available but it was overcrowded. And XC didn't care about the safety of passangers and FGW didn't care about the punctality. So the doors were closing and some old geezer decides to get off the train and gets trapped in the door. (Bearing in mind the train was 5 minutes late and had been at EXD for a long time) So then attempt 2. But some poor woman stops attempt 2, her boyfreind was still inside the carriage. Surely they could have gone with him on board? Then 'Full and Standing' Royal Duchy service. People from what I could see from platform 4 crammed into the aisles and gangways. Not Safe! And just to top things off, FGW blind to the fact somebody was smoking on the platform. What has gone wrong?! just a typical friday at end of school term,you have got to expect crowded trains. as for the smoking the platform staff have got more to deal with than someone smoking i.e dispatching trains and dealing with passengers who keep interupting door closing. in my opinion the whole smoking on platform rule is nonsense as most platforms are technically outside,it is the same if you are under canopy or at far end of platfrom at places like westbury,i for one would not challenge youths about smoking unless it was offending others these days they could turn round and punch you Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: Branch Line Connor on February 13, 2010, 11:54:02 SWT did things without fuss ;D but I think that last day of term for most and it being a friday, probably made things Hectic. Though the trip to Barnstaple and back was a great ride and great service.
Title: Re: (Rant) Exeter St Davids, FGW, AND XC Post by: vacman on February 14, 2010, 11:11:46 Well, it looked like survival of the fittest. The XC (1729? to Leeds) Got some backlog of passangers from that. Poor little kid having his face against the door, thats how busy it was. But that is XC. Overcrowding. Whilst most of your rant is getting on my tit's as you obviously need to grasp reality, the overcrowding on that service is made even more painful by the fact that it was an HST until last December but is now one of those inadequate heaps of plastic sh1t called a voyager!Title: Exeter St David's - station, facilities, improvements, events and incidents - merged posts Post by: Bob_Blakey on July 28, 2010, 22:15:50 A couple of questions for the numerous rail operations experts who contribute to the coffeeshop:
1) This evening the incoming stock to form the 2030 EXD-EXM (1932 ex-PGN I believe) was a 4-car 142/143 combination. Is there a reason why FGW would run the same 4-car consist all the way to Exmouth? There would I think have been enough time to uncouple the two sets and the next service into P1 was not due for 45 minutes. Seems like an awful waste of diesel if it is a regular occurrence. 2) Because of the signalling problems near Newbury the 1736 ex-PAD (2010/2019 at EXD as it normally waits for the Penzance service to pass) did not arrive until 2033. FGW decided not to hold the aforementioned 2030 EXM service. On the face of it this appears to be cr*p customer service (given the minimal potential delay I don't think FGW would have been financially penalised). I fail to understand why they would pull a stunt like this, unless of course the TM of the Paignton train had confirmed that there were no Exmouth branch passengers on board (unlikely). Title: Re: Exeter St. Davids Operations This Evening Post by: Super Guard on July 29, 2010, 00:10:22 If the TM of the delayed PAD-PGN did not bother alerting Exeter that there were connecting passengers, then Exeter won't hold onto the train. In all probability there probably were passengers, but if Exeter ring up and request a hold from Control, they will ask, "are there any connecting passengers?" If the answer is anything other than "yes", then generally the answer from control is "no".
I have banged on before about TM's/Guards/Whatever we're called alerting stations to connecting passengers, but some are too lazy, and as you rightly points out it is cr*p customer service! >:( Title: Re: Exeter St. Davids Operations This Evening Post by: inspector_blakey on July 29, 2010, 01:52:03 Had a similar bad experience once heading back to see the folks in west Wales - train to Cardiff from Bristol delayed, I ask the conductor about the west Wales connection in Swansea, he tells me to speak to the station staff in Cardiff. Staff in Cardiff tell me to speak to the train manager on the FGW Swansea HST. TM on HST is having a jolly time in coach F drinking tea and shooting the breeze with a phalanx of other uniformed FGW staff and therefore much too busy to call control or make any attempt to help me out, but tells me to speak to the staff in Swansea. Guess what...? Duty manager in Swansea tells me to get the next train to Carmarthen and speak to the chargeman there. I end up in Carmarthen at about 2300 at night and have the pleasure of speaking to the grumpiest member of staff I've ever encountered who flatly refuses to help and tells me to wait for the Fishguard boat train (due through at about 0030). When I dare to ask him whether he can provide a taxi to Whitland he tells me that if I challenge anything else he's said he'll shut the door in my face and forget about me.
I ended up forking out for a taxi in despair but there was a happy ending, as when I told customer services the whole sorry tale I was eventually reimbursed the taxi fare ::) So yes, it certainly does happen sometimes and is very annoying when it does. It's a real shame because there are so many staff who will routinely go out of their way to help! Title: Re: Exeter St. Davids Operations This Evening Post by: grahame on July 30, 2010, 13:34:12 1) This evening the incoming stock to form the 2030 EXD-EXM (1932 ex-PGN I believe) was a 4-car 142/143 combination. Is there a reason why FGW would run the same 4-car consist all the way to Exmouth? There would I think have been enough time to uncouple the two sets and the next service into P1 was not due for 45 minutes. Seems like an awful waste of diesel if it is a regular occurrence. No driver available to take the unit left behind at EXD to the depot? Problem with the coupling? Large crowds at Exmouth at the end of a pop concert who would be catching the return train? No-one thought about it? Title: Re: Exeter St. Davids Operations This Evening Post by: thetrout on July 30, 2010, 17:24:03 I've had a similar experience at Exeter with connecting trains. My parents where on holiday near Axminster and I was due to join them after work, so I caught a service from Castle Cary > Exeter after work, which ended up being 25 late, which doesn't sound like alot, but I had only 15 minutes to make my connection at EXD. ::)
So I made myself known to the TM onboard who was helpful but thetrout did not like the answer he was given, which was this "That is a SWT service and they won't wait for us" Which I thought was bluddy outragous considering that the next service wasn't for another 2 hours! >:( No brownie points for guessing what happened when I arrived at EXD...! >:( Thank goodness for free WiFi at Wetherspoons! :D But just to open a tin of worms, despite the fact that they are 2 different operators, I think they should have held the train! But to be fair I did get 100% compensation in rail vouchers ;D Title: Re: Exeter St. Davids Operations This Evening Post by: Nibat on July 30, 2010, 19:55:51 That's SWT for you!!
We used to have problems down at DWL and TGM with them when they were still coming this way. Usually if the one to PLY was over 20 min late into Exeter, 9 out of 10 times would terminate at EXD with the back-working starting also there. They wouldn't hold the train for the stopper to arrive with connecting passengers or provide alternative transport unless it was their own fault, I was told by the duty manager that they didn't consider fatalities as their fault so passenger were told to wait 2 hours for the following train... Glad I don't deal with them anymore!!!! Title: Re: Exeter St. Davids Operations This Evening Post by: paul7575 on July 30, 2010, 20:12:22 I've had a similar experience at Exeter with connecting trains. My parents where on holiday near Axminster and I was due to join them after work, so I caught a service from Castle Cary > Exeter after work, which ended up being 25 late, which doesn't sound like alot, but I had only 15 minutes to make my connection at EXD. ::) Problem is, and this is still the case even since the Axminster redoubling, you cannot really delay an up service without wrecking the whole service because of all the single track sections. No easy answer I'm afraid, and although it's easy to criticise SWT, I doubt FGW would hold for 10 mins either on their similarly restricted Cotswold line with its long singled sections... Paul Title: Re: Exeter St. Davids Operations This Evening Post by: Super Guard on July 30, 2010, 21:12:09 Sticking up for SWT, their control will generally allow a hold up to about 5 minutes - yesterday the 1826 to Waterloo left about 5 late to allow a connection with the delayed XC Paignton that was running 15 late.
thetrout - Surely if the next service is 2hours then they are required to provide alternative transport ? Even XC open their wallet and provide a taxi if the next service is 2+ hours (eventually) ;) Most of this comes down to preparation and monitoring delays, connections and putting the ball in Controls decision, rather than "oh bugger, we've just let the Exmouth go, and a late Pad-Pnz is just rolling in". Unfortunately Duty Station Managers are very inconsistent at monitoring these situations IMO ::) Title: Exeter St David's - station, facilities, improvements, events and incidents - merged posts Post by: RailCornwall on August 25, 2010, 19:43:23 After today's 10 hours of constant rain (in Cornwall anyway), the usual news would be of flooding, causing disruption, on the track north of Exeter SD, can't remember news of any significant work being done to alleviate this flooding, has there been or are FGW etc. just getting lucky nowadays?
Title: Re: Trackbed NE of Exeter St Davids Post by: old original on August 25, 2010, 20:17:23 If I remember rightly, the main problem a few years ago was at Stafford(s?) bridge and was caused by the river underscoring the supports/bank threatening collapse of the bridge itself. Remedial work was done to correct this and prevent any further errosion.
Title: Re: Trackbed NE of Exeter St Davids Post by: eightf48544 on August 26, 2010, 10:52:18 Maybe that as it's been so dry that Exemoor is absorbing a lot of the rain and has not yet started releasing into the Exe. If this rain continues however, Exemoor will be saturated and the extra water will run straight into the river. Then there might be problems because rail lines are not much higher than the river bank.
Title: Re: Trackbed NE of Exeter St Davids Post by: The SprinterMeister on November 01, 2010, 12:31:24 If I remember rightly, the main problem a few years ago was at Stafford(s?) bridge and was caused by the river underscoring the supports/bank threatening collapse of the bridge itself. Remedial work was done to correct this and prevent any further errosion. There are two massive drainage ducts through the main line embankment just beyond the point ends at Cowley Bridge Jn, more or less at the point where the embankment failed during the 2001 flooding. Any surface water that backs up against the embankment from the fields on the down side therefore runs straight through the ducts and into the river Exe which removes the tendency for the embankment to be undermined. Title: Exeter St David's - station, facilities, improvements, events and incidents - merged posts Post by: Chris from Nailsea on December 19, 2012, 03:55:07 From the BBC (http://www.bbc.co.uk/news/uk-england-devon-20759691?):
Quote A driver of a double-decker bus which crashed into a steel canopy at a Devon railway station has been ordered to pay nearly ^200. Sean Ankers, 23, from Gordon Road, Topsham, smashed into the canopy at Exeter St David's station and glass from its windows shattered. Exeter Magistrates' Court heard it was his first week on a double-decker bus and his first day on the route. No-one was injured during the crash in October, the court heard. Defence lawyer Beth Heaton said Ankers had to negotiate a badly parked taxi at the busy station and struck the canopy which juts out. "He simply made a mistake. He has had re-training and feels more confident but is not driving double-deckers for a while." Prosecutor Mark Haddow said the incident was "a momentary lapse" in judgement as Ankers mistakenly pulled into a bus stop for single-deckers rather than the one for double-deckers." Ankers admitted careless driving and was fined ^80 and ^105 costs and had three points added to his driving licence. Title: Exeter St David's - station, facilities, improvements, events and incidents - merged posts Post by: Pb_devon on May 10, 2016, 15:19:47 http://www.plymouthherald.co.uk/Man-recovering-hit-head-train-Exeter/story-29253578-detail/story.html
A 22-year-old man is recovering in hospital after being struck on the head by a train at Exeter St Davids railway station yesterday. [hence May 9th] Trains through Devon, Plymouth and Cornwall were delayed as the the station, and a nearby road, were closed. The incident happened on platform five at lunchtime and, as part of the emergency services response, an air ambulance landed beside the train station. British Transport Police say the 22 year old is conscious and speaking, and the bloody head injuries he suffered were "not life threatening." Shocked passengers on the platform described seeing the man lying in a pool of blood after the incident involving a low speed train. Title: Re: Exeter St Davids "Man hit on head by train" Post by: JayMac on May 10, 2016, 16:38:03 What's not reported is that the man apparently jumped from one of the overbridges, bounced off the train roof and landed on the platform.
Title: Exeter St David's Station Post by: grahame on January 14, 2022, 22:42:13 From Devon live (https://www.devonlive.com/news/devon-news/exeter-st-davids-devons-most-6495785)
Quote Exeter St David’s is Devon's most crime-hit train station Statistics show the British Transport Police were called to a total of 88 crimes at the Exeter station last year On or near Exeter St David'S (Station) // 88 On or near Plymouth (Station) // 43 On or near Newton Abbot (Station) // 22 On or near Exeter Central (Station) // 16 On or near Totnes (Station) // 13 On or near Paignton (Station) // 7 On or near Tiverton Parkway (Station) // 7 On or near Torquay (Station) // 5 On or near Exmouth (Station) // 5 On or near Starcross (Station) // 4 On or near Digby And Sowton (Station) // 4 On or near Crediton (Station) // 4 On or near Axminster (Station) // 4 On or near Topsham (Station) // 3 On or near Dawlish Warren (Station) // 3 On or near Barnstaple (Station) // 3 On or near Torre (Station) // 3 On or near Exton (Station) // 3 On or near Polsloe Bridge (Station) // 2 On or near Dawlish (Station) // 2 On or near Newcourt (Station) // 2 On or near Pinhoe (Station) // 2 On or near St Budeaux Victoria Road (Station) // 1 On or near Ivybridge (Station) // 1 On or near Whimple (Station) // 1 On or near St James Park (Exeter) (Station) // 1 On or near Lympstone Commando (Station) // 1 On or near Eggesford (Station) // 1 On or near St Thomas (Exeter) (Station) // 1 On or near Teignmouth (Station) // 1 On or near Honiton (Station) // 1 On or near Bere Ferrers (Station) // 1 On or near Morchard Road (Station) // 0 On or near Cranbrook (Station) // 0 On or near Bere Alston (Station) // 0 On or near Feniton (Station) // 0 On or near Lympstone Village (Station) // 0 Title: Exeter St David's Station Post by: Eliza on April 07, 2022, 09:17:38 I was about to book tickets to and from this station, when I checked station facilities on the National Rail website. It says:
The lifts are out of order between Platform 1/Station entrance and Platform 5 and the rest of the station until further notice at Exeter St Davids station. See https://www.nationalrail.co.uk/stations/EXD/details.html. Is this true? My husband is a wheelchair user. Title: Re: Exeter St David's Station Post by: PhilWakely on April 07, 2022, 09:33:49 To the best of my knowledge, they are working.
Title: Re: Exeter St David's Station Post by: Eliza on April 07, 2022, 09:53:08 That's a relief. I've seen before that warnings have not been removed, once the work in question has been done.
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