|
Title: Re: First Class food Post by: pullman on January 21, 2010, 20:04:47 In First Class, is the hot food from the exprees cafe i.e. Mushroom Stroganoff served on a plate?
Title: Re: First Class food Post by: JayMac on January 21, 2010, 20:23:40 You're only likely to get plated food from the Travelling Chef services in First Class. However FGW catering provision is all over the place at the moment. Part of this is due to stock refurbishment and part is due to staffing issues.
The previous Customer Service Director at FGW managed to get a handle on the catering provision, but a combination of factors has seen the service start to slip again. Title: Re: First Class food Post by: John R on January 21, 2010, 22:53:31 No complementary hot food in 1st, if that's what you're wondering about.
Felt sorry for Brian this morning on the 0800 from Temple Meads. He was trying to replace the 1st Class trolley service by walking up and down to the static trolley at the other end of the train. No hot drinks either. All in all a shambles, which apparently got fed back very swiftly by the many management who use the service. Wonder whether the Head of Customer Excellence was on board, as is sometimes the case. >:( Title: Re: First Class food Post by: matt473 on January 22, 2010, 19:58:23 This is a shame tbh as the food when available with the travelling chef is of fantastic quality in my opinion and worth the money. It is a shame catering side of things has been having problems as of late as this is something FGW can be proud of when it runs without problems
Title: Re: First Class food Post by: pullman on January 22, 2010, 21:12:43 The food FGW has is excellent compared to some other operators like XC
with trolleys going all the way from Penzance-Aberdeen. :o I would love to hear other people's views on Fgw food, and thank you for a warm welcome to the Coffe Shop! :) Title: Re: First Class food Post by: JayMac on January 22, 2010, 21:39:41 For thoughts on FGW catering, pullman, take a look at this thread:
http://www.firstgreatwestern.info/coffeeshop/index.php?topic=5508.0 Title: Re: First Class food Post by: old original on January 22, 2010, 21:41:09 I did try the Breakfast platter a couple of days ago. It did come in a cardboard box which I didn't mind but the plastic cutlery was a bit flimsy. The quality of the food was excellent, Sausage, fried egg, 2 rasher of bacon, tomato, tosat and mushrooms, all hot and fresh.
My only gripe is the one you are expecting...price...^7.95. If you got a cup of tea or coffee in there as well it would be well worth it, but as an extra, that makes it nearly a tenner.... Title: Re: First Class food Post by: Mookiemoo on January 22, 2010, 21:56:17 I did try the Breakfast platter a couple of days ago. It did come in a cardboard box which I didn't mind but the plastic cutlery was a bit flimsy. The quality of the food was excellent, Sausage, fried egg, 2 rasher of bacon, tomato, tosat and mushrooms, all hot and fresh. My only gripe is the one you are expecting...price...^7.95. If you got a cup of tea or coffee in there as well it would be well worth it, but as an extra, that makes it nearly a tenner.... Thats the problem - in FC you stil pay 7.95 but you get it on a plate with metal cutlery Title: Re: First Class food Post by: Sprog on January 22, 2010, 23:45:21 I did try the Breakfast platter a couple of days ago. It did come in a cardboard box which I didn't mind but the plastic cutlery was a bit flimsy. The quality of the food was excellent, Sausage, fried egg, 2 rasher of bacon, tomato, tosat and mushrooms, all hot and fresh. My only gripe is the one you are expecting...price...^7.95. If you got a cup of tea or coffee in there as well it would be well worth it, but as an extra, that makes it nearly a tenner.... Thats the problem - in FC you stil pay 7.95 but you get it on a plate with metal cutlery Yes, but the extra price of your ticket soon makes up for that!!!!!! This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |