Great Western Coffee Shop

All across the Great Western territory => Your rights and redress => Topic started by: Lee on August 18, 2007, 16:42:54



Title: Insider On FGW Information
Post by: Lee on August 18, 2007, 16:42:54
Insider's take on the way FGW provides information (link below.)
http://indefenceoffirstgreatwestern.blogspot.com/2007/08/its-all-gone-quiet-at-front.html


Title: Re: Insider On FGW Information
Post by: Timmer on August 19, 2007, 08:45:24
It would be great if FGW went back to publishing their weekly timetable alteration booklets, something that they did really well was providing info on changes to train times at weekends. Even if they only published them online it would be a huge improvement on always being told to 'check the online journey planner'on their timetable alterations page.

Bringing them back would also compensate for FGW's May TT booklet 'A' where all three Sunday timetables for this route were left incomplete when published.

Anyone looking for train services on a sunday would think no services were running to/from certain stations.

I know a lot of that will be down to Network Rail not providing confirmation of train times in time for going to print but surely if FGW made the booklets smaller they could do reprints every few months including the latest times if they are not going to return to weekly or even monthly TT alteration booklets would be good.

P.S Does anyone know if FGW are going to put leaflet/TT racks back up at Bath Spa? Since the refurb there is only a solitary display rack in the booking hall with only a handful of publications. The old travel centre had a huge selection of leaflets and timetables. Thanks




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