Title: Warminster tickets Post by: moonrakerz on September 17, 2009, 16:41:43 When I asked for a cheap day return from Warminster to Salisbury this morning I was asked for ^5.90 (railcard prices), I then said "shouldn't that be ^3.85" ? After a lot of button punching she agreed. Not a good start.
When I got to Salisbury the barriers wouldn't let me out ! When I came back to the station the barriers wouldn't let me in ! The lady manning the barrier looked at my ticket and said "Ah, a Warminster ticket, this doesn't like Warminster tickets " - she sounded serious. Any ideas why (if !) this should be ? A batch of blank tickets with dodgy magnetic strips ? Title: Re: Warminster tickets Post by: paul7575 on September 17, 2009, 16:57:07 Badly written mag stripe info at the issuing ticket machine. I've had similar issues with a travelcard issued on a portable machine by an SWT 'queuebusting' RPI at Fareham, it wouldn't operate any barriers at all in London. >:(
Paul Title: Re: Warminster tickets Post by: eightf48544 on September 17, 2009, 17:07:06 Badly written mag stripe info at the issuing ticket machine. I've had similar issues with a travelcard issued on a portable machine by an SWT 'queuebusting' RPI at Fareham, it wouldn't operate any barriers at all in London. >:( Paul Possibly bought on by a software change in either or both the issuing machine, (not writing the strip correctly) or the Salisbury gates (not reading what Warminister has written). I've had this with a Gold Card from Taplow which stopped opening LUL gates. Turned out LUL had altered the software and Taplow hadn't been given the amendment to change it's writing. A very good chief programmer I worked with always asked the question what's changed, when something went wrong? Invariably it was the change that had caused the problem Title: Re: Warminster tickets Post by: Btline on September 17, 2009, 21:43:29 Obviously a SWT thing. The Waterloo ticket barriers don't work either.
Title: Re: Warminster tickets Post by: moonrakerz on September 21, 2009, 20:54:16 Obviously a SWT thing. The Waterloo ticket barriers don't work either. They did on Friday AND Saturday when I used them ! Title: Re: Warminster tickets Post by: Btline on September 21, 2009, 21:48:43 I had a valid ticket. I tried two barriers. Both did not open. Therefore both were not working. Perhaps I just picked two broken ones...
Anyway, when I started trying to force the barrier open, the staff just opened it with a smile, without looking at my ticket. They are clearly used to it. When I went down into the Tube - hey presto - my valid ticket worked! This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |