Great Western Coffee Shop

All across the Great Western territory => Who's who on Western railways => Topic started by: G.Uard on December 31, 2008, 05:38:40



Title: Wayne Spence M.B.E.
Post by: G.Uard on December 31, 2008, 05:38:40
Congratulations to Wayne, thoroughly deserved.

http://www.thisisbristol.co.uk/news/Bristolians-Queen-s-Honours-list/article-578078-detail/article.html


Title: Re: Wayne Spence M.B.E.
Post by: John R on December 31, 2008, 07:27:54
Yes, congratulations Wayne. Very well deserved.


Title: Re: Wayne Spence M.B.E.
Post by: Tim on December 31, 2008, 09:52:31
well done Wayne!


Title: Re: Wayne Spence M.B.E.
Post by: mikeyb on January 01, 2009, 13:07:32
Many congratulations Wayne


Title: Re: Wayne Spence M.B.E.
Post by: Chris from Nailsea on January 01, 2009, 16:46:19
I am absolutely delighted that Wayne Spence has been awarded this honour: many of us on this forum have acknowledged his hard work in the past, and it is only right that his efforts have now been given wider recognition!  Well done, Wayne!

There are some details of Wayne on the FGW website, at http://www.firstgreatwestern.co.uk/Content.aspx?id=110 for those who haven't had the honour of meeting him, by the way!  ;)

I'm also pleased to welcome mikeyb to the Coffee Shop forum!  :D


Title: Re: Wayne Spence M.B.E.
Post by: Chris from Nailsea on March 23, 2009, 20:27:15
Wayne was awarded his MBE by HM herself, apparently: see http://www.thisisbristol.co.uk/news/Temple-Meads-supervisor-delighted-MBE-honour/article-788563-detail/article.html  ;) :D ;D


Title: Re: Wayne Spence M.B.E.
Post by: Tim on March 24, 2009, 09:01:41
nice one Wayne (BTW, I can't believe that you are 48!)


Title: Re: Wayne Spence M.B.E.
Post by: Ollie on March 24, 2009, 12:39:44
Would agree with you there having met him when he came back to Paddington from the Palace, doesn't look 48 at all.


Title: Re: Wayne Spence M.B.E.
Post by: tramway on March 24, 2009, 15:20:55
Well deserved Wayne, congratulations.

Who is going to nominate the platform announcer at Bristol, (I think his name has been mentioned before)although unseen continues to work miracles with passengers when there are problems.

Being able to clear a 1/3 of waiting passengers from the platform 11 by 'reminding' them that it will be quicker to catch the next PAD service to Bath is wonderful when the Portsmouth is slightly delayed.



Title: Re: Wayne Spence M.B.E.
Post by: Chris from Nailsea on May 11, 2009, 21:16:37
Slightly belatedly, there's an article, with a picture, at http://www.railnews.co.uk/news/people/2009/05/07-customer-service-mbe.html

(http://www.railnews.co.uk/img/medium/news00613.jpg)

Quote
^Computers are okay when everything is running fine, but when things go wrong, especially when trains are being swapped around, you need people to help and advise passengers," said Wayne.




Edit note: Subsequent forum software glitches to text corrected, for clarity. CfN.



This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net