Great Western Coffee Shop

All across the Great Western territory => Across the West => Topic started by: Btline on October 27, 2008, 18:47:15



Title: ^5 off deal - be quick!
Post by: Btline on October 27, 2008, 18:47:15
Quick, FGW are giving away ^5 on their website.

Only a few are left!


Title: Re: ^5 off deal - be quick!
Post by: 6 OF 2 redundant adjunct of unimatrix 01 on October 27, 2008, 18:51:23
done, thankyou please! :)


Title: Re: ^5 off deal - be quick!
Post by: Btline on October 29, 2008, 13:30:37
Has anyone else taken advantage of this deal? It is still running I believe...


Title: Re: ^5 off deal - be quick!
Post by: plymothian on October 29, 2008, 20:34:41
I did, and I ended up getting charged for the journey twice, but could not get a refund as the total of the unused tickets were under ^10.  The next journey I'm making only cost ^4 anyway.


Title: Re: ^5 off deal - be quick!
Post by: Btline on October 29, 2008, 21:16:23
I did, and I ended up getting charged for the journey twice, but could not get a refund as the total of the unused tickets were under ^10.  The next journey I'm making only cost ^4 anyway.

How did that happen?


Title: Re: ^5 off deal - be quick!
Post by: plymothian on October 29, 2008, 23:05:25
the booking website did not fully load for me when i tried to use it but as i knew the layout i carried on, somehow 2 adult railcard tickets became 8 (out & return x2 x2) separate tickets when i got to the Fast ticket machine.  as i had to use 4 of the tickets the remaining 4's face value came to less than ^10.  Furthermore my receipt  from the FT machine said I paid ^22 odd, but my online account has me down as paying ^17 something.


Title: Re: ^5 off deal - be quick!
Post by: northwesterntrains on October 30, 2008, 10:03:12
I did, and I ended up getting charged for the journey twice, but could not get a refund as the total of the unused tickets were under ^10.  The next journey I'm making only cost ^4 anyway.

Did you select the wrong number of tickets when making the booking, or did FGW make the mistake?  If it's the latter then FGW legally would have to fully refund the ticket(s) that you didn't order, regardless of any administration charges that are specified if you request a refund for a ticket that you no longer require.


Title: Re: ^5 off deal - be quick!
Post by: Btline on November 26, 2008, 19:26:29
When I booked a ticket using this number, it did not take the ^5 off the first time.

So I cancelled the booking and tried again. It worked.



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