|
Title: Booked online and got the same journey twice Post by: plymothian on October 16, 2008, 18:34:23 I booked a journey between Plymouth and St Ives on Tuesday for travel on Wednesday using the ^5 discount offer. Usually I use fgwtickets to book my journey but the discount insists you use a separate site that deducts the ^5. Anyway the majority of this site was unviewable as none of the graphics were loading but I managed to get through the process as it was the same as fgwtickets. I thought I booked 4 single tickets (2 plym-st ives and 2 st ives to plym) however when i collected my tickets from the Fast Ticket machine I was given 8 single journeys. What do I do with the 4 unused tickets? Normally a refund costs ^10 admin so if I tried that I'd end up owing FGW ^4!
I entered 2 adults and later on it asks if any were railcards, both were, but still this should not equal 4 passengers. I am very confused. So I've ended up paying for 4 people to travel when I only wanted 2. But what's more strange is that the fares, though the same (excluding the ^5) when added together do not equal the amount charged to me. Title: Re: Booked online and got the same journey twice Post by: rogerw on October 16, 2008, 20:54:53 I had no trouble at all with my booking. Site downloaded perfectly. Good bargain - Trowbridge to Cardiff ^2.00 return
Title: Re: Booked online and got the same journey twice Post by: devon_metro on October 17, 2008, 16:24:48 Sell them when at the station although that is probably ticket touting and therefore illegal
This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |