Title: National Rail Departures board for Reading... Post by: johoare on July 07, 2008, 20:38:59 Whilst checking train times on the National rail web site just now, on the Reading departures board I noticed that quite a lot of trains from Reading have a destination of Ealing broadway and not London Paddington. So then I looked at the London Paddington arrivals board and these trains are definitely going through to there.
I just wondered if anyone knows why this is. I assume either the departures information is a bit wrong, or maybe they don't want the people travelling all the way to London getting on the slower, stopping trains so only advertise them as Ealing Broadway ones? Title: Re: National Rail Departures board for Reading... Post by: swlines on July 07, 2008, 20:48:50 That's basically it - Ealing Broadway trains are the slower trains and of course there are faster services to Paddington... they just advise people to get the faster services.
Title: Re: National Rail Departures board for Reading... Post by: John R on July 07, 2008, 21:09:13 There are a surprising number of departures from Kings Cross that go to Foxton - of course they end up at Cambridge.
And at Paddington the 1630 to Taunton is shown as terminating at Bridgwater to prevent Taunton passengers making a mistake and ending up in Taunton an hour later than they expected. Title: Re: National Rail Departures board for Reading... Post by: Steve44 on July 07, 2008, 23:41:30 Same thing is shown at Didcot parkway on the stoppers to paddington... it's normally followed by a message saying "this train will continue to london paddington"
Title: Re: National Rail Departures board for Reading... Post by: Btline on July 08, 2008, 17:19:51 Why don't they just say/put on the screens:
"London Paddington (stopping) calling at ........." and Taunton (via Bristol) calling at...... Passengers for Taunton should take the direct XX:XX service. Then people can make a decision using their own brain, whilst not confusing people . This happens in Carlisle (with the slower trains to Glasgow via Dumfries). And at Oxford they have a "Next express to London" screen. Title: Re: National Rail Departures board for Reading... Post by: swlines on July 08, 2008, 17:22:56 The systems are mostly automated as to what they display on the screens. To do what you are saying (adding passengers for Taunton blob blob blah flobbadob) would require manually adding this in most cases - and in times of severe disruption that would just cause a headache.
Title: Re: National Rail Departures board for Reading... Post by: Phil on July 08, 2008, 18:58:42 Quite frankly, after decades of watching the general public on railway platforms I have to conclude that "people [making] a decision using their own brain" is all too often quite a lot too much to even hope for.
The vast majority in my experience completely ignore any and all available notices, displays, overheads and announcements and instead make a beeline for the nearest train employee and demand to be told what it is they want to know. Usually rudely. I despair, I really really do. Title: Re: National Rail Departures board for Reading... Post by: Toiletdriver on July 08, 2008, 19:05:36 Quite frankly, after decades of watching the general public on railway platforms I have to conclude that "people [making] a decision using their own brain" is all too often quite a lot too much to even hope for. The vast majority in my experience completely ignore any and all available notices, displays, overheads and announcements and instead make a beeline for the nearest train employee and demand to be told what it is they want to know. Usually rudely. I despair, I really really do. The magic words Excuse me Please THANK YOU Thankfully I can say what I really think as not public know how to swear outside of English And not many people can speak English ;D Title: Re: National Rail Departures board for Reading... Post by: Chris from Nailsea on July 08, 2008, 21:11:59 And, very much in this spirit of politeness: "Welcome to the Coffee Shop forum, Toiletdriver!"
Chris ;) :D ;D Title: Re: National Rail Departures board for Reading... Post by: Toiletdriver on July 09, 2008, 12:14:10 And, very much in this spirit of politeness: "Welcome to the Coffee Shop forum, Toiletdriver!" Chris ;) :D ;D Thank you. I'm a driver forced into FGW via TUPE, and I driver rubbish trains listening to moaning commuters. Title: Re: National Rail Departures board for Reading... Post by: johoare on July 09, 2008, 20:46:01 I'm a driver forced into FGW via TUPE, and I driver rubbish trains listening to moaning commuters. Oh dear.. That isn't good. I promise I never moan.... Not even if there are lots of delays.. (which doesn't happen much anymore).. I try and look on the bright side.. More time to read my book, less time at work.. etc etc... Title: Re: National Rail Departures board for Reading... Post by: Steve44 on July 10, 2008, 00:12:22 Was at Paddington today and noticed that slow trains to Oxford show either "Radley" or "Didcot Parkway" on the boards, depending on whether the last stop before Oxford is one of those. No indication that it carried onto Oxford, however. It's also worth noting that all the boards bar the newer screens were down today.
Title: Re: National Rail Departures board for Reading... Post by: IndustryInsider on July 10, 2008, 13:00:50 Was at Paddington today and noticed that slow trains to Oxford show either "Radley" or "Didcot Parkway" on the boards, depending on whether the last stop before Oxford is one of those. No indication that it carried onto Oxford, however. It's also worth noting that all the boards bar the newer screens were down today. A surprising number of people are coaxed onto stoppers as a result of advertising them as Oxford. I'm glad Paddington have started to advertise them as Radley etc., as they were up until a couple of years ago. It doesn't help when the next fast train to Oxford is a Great Malvern or something as if you are looking at the summary screens and only see Oxford mentioned with the stopping service then if you are an un-seasoned traveller then you are always going to head for the wrong train. There are a significant number of people who mix up the arrivals board with the departures board, too. Suggestions by myself to list the arrivals in a different colour, red for example, fell on deaf ears unfortunately. Title: Re: National Rail Departures board for Reading... Post by: Super Guard on July 10, 2008, 15:35:47 Quite frankly, after decades of watching the general public on railway platforms I have to conclude that "people [making] a decision using their own brain" is all too often quite a lot too much to even hope for. The vast majority in my experience completely ignore any and all available notices, displays, overheads and announcements and instead make a beeline for the nearest train employee and demand to be told what it is they want to know. Usually rudely. I despair, I really really do. Someone who feels my pain... ::) ;D Title: Re: National Rail Departures board for Reading... Post by: Super Guard on July 10, 2008, 15:39:22 There are a significant number of people who mix up the arrivals board with the departures board, too. Suggestions by myself to list the arrivals in a different colour, red for example, fell on deaf ears unfortunately. Trust me I have stood in front of the arrival/departure screens and when customers ask for a depature when looking at the arrivals, i'll point it out they're looking at the arrivals. Of course I then get a: "Are you sure, surely you must be lying to me?" expression while they look again at the Arrivals. ::) ;D Title: Re: National Rail Departures board for Reading... Post by: Mookiemoo on July 10, 2008, 21:20:34 There are a significant number of people who mix up the arrivals board with the departures board, too. Suggestions by myself to list the arrivals in a different colour, red for example, fell on deaf ears unfortunately. Trust me I have stood in front of the arrival/departure screens and when customers ask for a depature when looking at the arrivals, i'll point it out they're looking at the arrivals. Of course I then get a: "Are you sure, surely you must be lying to me?" expression while they look again at the Arrivals. ::) ;D Natural selection and Darwin award fodder The words "Departures" and "Arrivals" are displayed on the rlevant boards |If they are too idle/stupid enough not to read it they deserve to end up in penzance when heading to perth Title: Re: National Rail Departures board for Reading... Post by: Chris from Nailsea on July 10, 2008, 21:30:31 Let's not be too harsh - maybe Penrith, instead of Penzance! ;D
Title: Re: National Rail Departures board for Reading... Post by: Super Guard on July 11, 2008, 15:10:14 If they are too idle/stupid enough not to read it they deserve to end up in penzance when heading to perth [FGW Hat Off] I quite agree ;D [/FGW Hat Off] Carry on... Title: Re: National Rail Departures board for Reading... Post by: jane s on July 15, 2008, 18:05:50 This is the same thing as advertising the stoppers to Reading as "Twyford" at London Paddington as they have been doing for ages (used to really confuse me!)
When they started the Ealing Broadway thing they did have posters up at Reading station explaining what they were going to do. Personally I don't see why they dont just advertise them as "LP - express" & "LP - local"...... be a lot less confusing! Title: Re: National Rail Departures board for Reading... Post by: Btline on July 15, 2008, 18:54:43 This is the same thing as advertising the stoppers to Reading as "Twyford" at London Paddington as they have been doing for ages (used to really confuse me!) When they started the Ealing Broadway thing they did have posters up at Reading station explaining what they were going to do. Personally I don't see why they dont just advertise them as "LP - express" & "LP - local"...... be a lot less confusing! Exactly, like in Carlisle. Title: Re: National Rail Departures board for Reading... Post by: eightf48544 on July 15, 2008, 20:59:00 There are a significant number of people who mix up the arrivals board with the departures board, too. Suggestions by myself to list the arrivals in a different colour, red for example, fell on deaf ears unfortunately. Personally I don't see why they dont just advertise them as "LP - express" & "LP - local"...... be a lot less confusing! DB do of course publish their arrival and departure posters in different colours, yellow and white as standard. Also all trains are numbered either indivdually or as a service. ICEs and IC usually have individual numbers. REs (Regional Expresses) and RBs also have train numbers but can also be grouped with a route number eg RE1, especially around the Ruhr. S Bahn are route numbered eg S1 in Dresden is all stations Meissin to Schona. There is even a leaflet for S1 which gives all the points of interest along the line. On ICEs and ICs you also get a printed "Ihr Reiseplan" on your seat for that train which gives all the stops, including showing changes of direction, plus the connecting trains from each stop. These train numbers are printed on your travel plan which in some cases you can get from a machines. The machines print you an itinery with a bar code on it which you take to the ticket machine for scanning, issuing and paying for the tickets. Title: Re: National Rail Departures board for Reading... Post by: BBM on July 17, 2008, 08:41:22 On the VDU summary screen at Twyford this morning I noticed that the stopping services to Paddington had "Local Stopping Service" added in white text below. I've never seen that before - I wonder if someone at FGW has read this thread! (I tried to see from the train if the same thing had been done at Maidenhead but it looked like none of the information displays there were working.)
Title: Re: National Rail Departures board for Reading... Post by: IndustryInsider on July 17, 2008, 12:34:18 On the VDU summary screen at Twyford this morning I noticed that the stopping services to Paddington had "Local Stopping Service" added in white text below. I've never seen that before - I wonder if someone at FGW has read this thread! (I tried to see from the train if the same thing had been done at Maidenhead but it looked like none of the information displays there were working.) I've seen that at certain stations, though it does seem to be a very 'hit and miss' affair. A new one for me was spotting 'Kings Sutton' as the destination for the 16:00 out of Paddington yesterday instead of Banbury. There's no direct service that'll get you there quicker (unless of course you've rather sensibly made your way to Marylebone), but you can get there quicker by taking the 16:21 and changing at Reading or Oxford. Title: Re: National Rail Departures board for Reading... Post by: eightf48544 on July 17, 2008, 13:33:47 On the VDU summary screen at Twyford this morning I noticed that the stopping services to Paddington had "Local Stopping Service" added in white text below. I've never seen that before - I wonder if someone at FGW has read this thread! (I tried to see from the train if the same thing had been done at Maidenhead but it looked like none of the information displays there were working.) "Local Stopping Service" has now appeared on the summary screen at Taplow under the Paddington trains. So must be Thames Valley wide. Title: Re: National Rail Departures board for Reading... Post by: IndustryInsider on July 17, 2008, 13:38:22 "Local Stopping Service" has now appeared on the summary screen at Taplow under the Paddington trains. So must be Thames Valley wide. And how many trains a day from Taplow to London would be considered expresses? :-\ Title: Re: National Rail Departures board for Reading... Post by: eightf48544 on July 18, 2008, 09:19:57 "Local Stopping Service" has now appeared on the summary screen at Taplow under the Paddington trains. So must be Thames Valley wide. And how many trains a day from Taplow to London would be considered expresses? :-\ ZERO. We did use to have a non stop in each direction up to the 70s. I assumme as it's on the summary screen that it has been added to the train description for all stations so just happens to come out at Taplow as well as Twyford. Title: Re: National Rail Departures board for Reading... Post by: IndustryInsider on July 18, 2008, 12:48:52 ZERO. We did use to have a non stop in each direction up to the 70s. I assumme as it's on the summary screen that it has been added to the train description for all stations so just happens to come out at Taplow as well as Twyford. I wonder if it says the same at Ealing Broadway even though it would be an 'express' from there? An example of inflexible programming with the software methinks. Title: Re: National Rail Departures board for Reading... Post by: Ollie on July 18, 2008, 14:06:33 From memory Ealing Broadway services that don't stop at Acton Main Line say non stop to Paddington.
Title: Re: National Rail Departures board for Reading... Post by: Steve44 on July 19, 2008, 00:28:01 you would be correct Ollie :)
Title: Re: National Rail Departures board for Reading... Post by: IndustryInsider on July 19, 2008, 01:11:59 From memory Ealing Broadway services that don't stop at Acton Main Line say non stop to Paddington. Yeah, the ones on the platform do, but I was more thinking about the summary monitors that are presumably in the concourse/ticket hall. It's been a while since I've been there... Title: Re: National Rail Departures board for Reading... Post by: Ollie on July 19, 2008, 03:39:11 Yep same, so was only commenting on what I could really remember from top of my head :)
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