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Title: Gunnislake branch shut 15/04/2025 Post by: Witham Bobby on April 15, 2025, 09:27:11 Quote Alterations to services between Plymouth and Gunnislake Due to a fault with the signalling system between Plymouth and Gunnislake the line is closed. Train services running to and from these stations have been suspended. Disruption is expected until 09:45 15/04. Customer Advice - We are sorry for the delay to your journey. - Owing to a fault with the signalling system we are unable to run trains between Plymouth and Gunnislake. Network Rail have specialist staff are attending who will investigate and fix the fault. - We have arranged taxis to run in place of the train service. Before getting in any taxi vehicle please check with the driver that they are working on behalf of GWR, the driver should not ask for payment. Please check the stations Onward Travel Information poster and wait for the replacement road transport at the designated stop. - If you are travelling from an unstaffed station, and no taxi arrives, please use the Customer Help Point or contact National Rail Enquiries on 03457 484 950 detailing the total number of passengers in your party and your intended destination. - We will update this message with more information when we have it. - Further Information An update will follow within the next 2 hours. If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, message us on X @GWRHelp or call National Rail Enquiries on 03457 484 950. If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay Last Updated:15/04/2025 08:51 Title: Re: Gunnislake branch shut 15/04/2025 Post by: RichardB on April 15, 2025, 12:20:51 Pleased to see that the service restarted with the 10 28 Plymouth - Gunnislake.
Title: Re: Gunnislake branch shut 15/04/2025 Post by: AMLAG on April 15, 2025, 16:14:13 This latest points/signals failures/problems in the South West causing cancellation to services and resultant disruption to people’s planned rail journeys today in the Plymouth area and also now at Bridgwater, follows an increasing trend in last few months of such causes of disruption, which all leads to a reduction in reliability confidence by passengers. Other recent points and signal incidents that come to mind include Exeter St D, N.Abbot, Barnstaple, Bristol Parkway and again Crediton (although RTT coded this OC = Signaller Error) Is there a fundamental cause eg shortage of skilled staff /reorganisation/reviews of testing and mtce. procedures, delays in getting spares etc. Title: Re: Gunnislake branch shut 15/04/2025 Post by: ChrisB on April 15, 2025, 16:16:53 No proactive maintenance - example - Platform 5 at Taunton been gone a month, still out, rails gone extremely rusty.
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