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Title: Transport focus passenger survey vs train operating company Post by: Mark A on March 14, 2025, 09:10:12 Here's a link to the survey. Not straightforward to take this in at a glance, need to dig.
Mark https://www.transportfocus.org.uk/insight/rail-passenger-scorecard/ (https://www.transportfocus.org.uk/insight/rail-passenger-scorecard/) Title: Re: Transport focus passenger survey vs train operating company Post by: Mark A on March 14, 2025, 09:17:53 Each individual toc scorecard uses the same pair of (negative) quotes from passengers pulled from the general pool, which does emphasise two valid passenger concerns but perhaps it would be better if those quotes were related to the individual TOC. It would improve the, er, focus.
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