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Title: TODAY! Meet the Manager - on the forum and on Zoom Post by: grahame on October 03, 2024, 08:36:14 Yes, you HAVE found the right place - starting at 14:30, 3rd October 2024. Hosted by the independent Great Western Coffee Shop Passenger forum, with Daryn McCombe, the performance and train service delivery director at GWR. Aided and abetted by colleagues at GWR and the moderator and admin team here at the Coffee Shop.
Title: Re: TODAY! Meet the Manager - on the forum and on Zoom Post by: grahame on October 03, 2024, 14:08:11 Also ...
Quote EDIT - try via https://greatwesternrailway.info/news.html Title: Re: TODAY! Meet the Manager - on the forum and on Zoom Post by: grahame on October 03, 2024, 16:16:58 Many thanks - Daryn and Tom, Bryony, Chris, Tim, .. and everyone else too. A useful hour and a half, I think. Daryn and Tom have sprinted for their train, I am in (!) a Coffee Shop here in Swindon and will catch the "Westbury Flyer" next time it comes around. When I get home / overnight run through the recording and to assist with all the various follow ups.
Title: Re: TODAY! Meet the Manager - on the forum and on Zoom Post by: johnneyw on October 03, 2024, 16:35:02 Thanks everyone for organising the session. The new Zoom feature was a great addition.
The contents, I felt, were both thought provoking and enlightening....a mid afternoon well spent. Thanks again. JW Title: Re: TODAY! Meet the Manager - on the forum and on Zoom Post by: grahame on October 03, 2024, 16:41:27 And in summary ... links to all the thread which I will bung out on social media too!
Questions to GWR - Addressed by Daryn McCombe and Thomas Lydon on our forum's "Meet the Manager" session from 14:30 on 3rd October 2024. As well as the full questions you will find answer at each of these locations. 1. Infrastructure issues - particularly in the Thames Valley http://www.firstgreatwestern.info/29248 2. Reliability issues - rolling stock http://www.firstgreatwestern.info/29249 3. Persons hit by train - effect on services and what can we do http://www.firstgreatwestern.info/29250 4. Shortage of stock / crew, reliance on overtime / rest day working http://www.firstgreatwestern.info/29251 5. Ticketing and connections http://www.firstgreatwestern.info/29252 6. Catering http://www.firstgreatwestern.info/29253 For the first time, our "Meet the Manager" was live online via Zoom too, and in the next days I will be following up on some or perhaps all of the thread above with further notes of what was said in the live session. Thanks to Bryony, Chris and Tim too for all the assistance in the lead up to annd during the event, where we had approaching 50 people present - a mixture of Zoom, on line regular members on the forum, and forum guests. This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |