Great Western Coffee Shop

All across the Great Western territory => Fare's Fair => Topic started by: Clan Line on July 15, 2024, 15:05:38



Title: Ticketing gone mad !
Post by: Clan Line on July 15, 2024, 15:05:38
Today, my daughter booked some rail tickets on line, then went to her local station to collect them from the station machine.

Result:
West Malling to Warminster and back  =  2 tickets + 5 blank (?) seat resevations
Warminster to Ryde (IoW) and back (2 persons/3 split tickets) = 12 tickets + 12 blank (?) seat reservations
...............and of course a collection receipt !

32 bits of paper !!  Good job she didn't have to pay for all that paper - that would have negated the split ticketing savings.

(https://i.postimg.cc/DfWq38Tr/Screen-Shot-07-15-24-at-02-48-PM.jpg) (https://postimages.org/)


PS: She still has to email Hovertravel to book seats on the hovercraft.... ::)




Title: Re: Ticketing gone mad !
Post by: JayMac on July 15, 2024, 16:46:02
Not once have I made a reservation with Hovertravel when travelling on a through ticket including rail. Never been unfortunate to turn up at the terminal and find my chosen flight full.


Title: Re: Ticketing gone mad !
Post by: TonyN on July 15, 2024, 21:51:33
Quote
12 blank (?) seat reservations

The whole system is a shambles. I saw the opposite today. Passengers with seat reservations on a Cross Country Nottingham Cardiff service arguing with passengers sat in the seats they had reservations for. No reservation lablels on the train (Class 170 so no electronic system).



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