Great Western Coffee Shop

Journey by Journey => South Western services => Topic started by: Mark A on June 16, 2024, 15:48:49



Title: @SW_help Twitter feed awol...
Post by: Mark A on June 16, 2024, 15:48:49
... or perhaps it has leave of absence. Their web site still has links to it, but @SW_help has gone from Twitter.

Mark

https://x.com/SW_help (https://x.com/SW_help)


Title: Re: @SW_help Twitter feed awol...
Post by: Timmer on June 16, 2024, 17:31:30
Interesting. BBC’s Paul Clifton was wondering as well. Bet there are times GWR would like to pull the plug on their Twitter feed.

Incidentally, it would have been a quiet day on the SWR Twitter feed as unlike their sister company, they’ve been able to run a pretty much full service. SWR train crew not into football?


Title: Re: @SW_help Twitter feed awol...
Post by: TaplowGreen on June 16, 2024, 20:24:38
Interesting. BBC’s Paul Clifton was wondering as well. Bet there are times GWR would like to pull the plug on their Twitter feed.

Incidentally, it would have been a quiet day on the SWR Twitter feed as unlike their sister company, they’ve been able to run a pretty much full service. SWR train crew not into football?

They have more vegan rugby players on their team.


Title: Re: @SW_help Twitter feed awol...
Post by: bobm on June 17, 2024, 15:44:06
From their website

Quote
We are aware of the ongoing technical issue with our @SW_Help account on X and are working to get this resolved as soon as possible.

If you require help in the meantime, please contact us on Messenger or via our customer relations email address: customerrelations@swrailway.com. You can also phone us on 0345 6000 650.

We apologise for any inconvenience caused while we work to resolve this issue.


Title: Re: @SW_help Twitter feed awol...
Post by: bobm on June 17, 2024, 20:03:09
..and it is now back.



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