Great Western Coffee Shop

All across the Great Western territory => Your rights and redress => Topic started by: grahame on November 21, 2023, 21:06:54



Title: 1 hour journey takes 2 hours and 13 minutes - no delay repay
Post by: grahame on November 21, 2023, 21:06:54
A demonstration of how a connection can fail.

Plan
15:50 train Swindon to 16:03 Chippenham
16:16 bus Chippenham Station to 16:45 Melksham Market Place
Walk home - 16:50

Actual
15:50 left Swindon at 16:03 ... arrived in Chippenham at 16:16
16:16 bus left on time - I know because I saw its backend
16:46 but held up - only turned up at 17:07
caught in traffic on the outskirts of Melksham
Got off short at "The Unicorn" at 17:47 (stuck in traffic)
Walked to Melksham Market Place - at 17:57
Walk home - 18:03

People waiting for me for the 18:00 meeting I was hosting ...

Causes of delays
- Broken Rail between London and Reading
- 4 way traffic lights on a roundabout in the center of Melksham (delayed inbound bus as well as the return journey.

There was a benefit - a good chance to catch up with a contact on the board of TWSW as we waited for our respective buses in Chippenham and to take pictures there of all the ticket office desks closed, even though the office was supposed to be open.



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