Great Western Coffee Shop

Cancellations to services between Cheltenham Spa and Worcester Shrub Hill
Due to a fault with the signalling system between Cheltenham Spa and Worcester Shrub Hill the line towards Worcester Shrub Hill is blocked.
Train services running through these stations will be cancelled or delayed. Disruption is expected until the end of the day.
Customer Advice
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Apologies to customers travelling between Cheltenham and Worcester today. Owing to a fault with the signalling system that is preventing the controlling signaller from seeing where their trains are within this section of track, the line TOWARDS Worcester from Cheltenham is blocked. This does mean the section of track to Cheltenham FROM Worcester is open however we're unable to send trains to Worcester if they're unable to come back.

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This means GWR currently have no rail service between Cheltenham Spa and Worcester until further notice. Services from the Bristol direction towards Worcester will terminate short at Gloucester.

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A road transport contingency has been requested to operate between Gloucester - Cheltenham - Worcester. One of these vehicles has now been confirmed and will be at Worcester Shrub Hill for 21:45 and will work all stations to Gloucester. This will then return back to Worcester under the instruction of station staff.

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Ticket acceptance with West Midlands Railway is being requested to allow our customers to travel between Newport - Hereford - Worcester as an alternative.

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If you require further assistance planning your journey you may speak with one of our social media specialists via Twitter (X) handle @GWRHelp, or call National Rail Enquiries on 03457 484 950.

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Stagecoach routes 94, 94X: Gloucester (Transport Hub), Cheltenham (Granley Rd stop on A40, a 10-minute walk from the station) and Stagecoach route D: Cheltenham Spa (Station), Cheltenham (Chapel Walk) are conveying passengers via any reasonable route until further notice.

Last Updated:10/11/2023 21:14