Great Western Coffee Shop

Journey by Journey => London to the West => Topic started by: TaplowGreen on August 05, 2023, 16:45:06



Title: Do not travel 5 August
Post by: TaplowGreen on August 05, 2023, 16:45:06
All sounds very dramatic................

Cancellations to services between Exeter St Davids and Penzance

Due to severe weather between Exeter St Davids and Penzance fewer trains are able to run on all lines.
Train services running to and from these stations may be cancelled or delayed by up to 120 minutes. Disruption is expected until the end of the day.

Customer Advice
**Important update - 16:10** - Please be advised that GWR are now declaring CSL2 Black level disruption which means we're now advising customers travelling between Penzance and Exeter St David's (all branch lines inclusive) to NOT TRAVEL. To reiterate, any customers with tickets for today between Penzance and Exeter St David's branch-lines inclusive, our advice is DO NOT TRAVEL. This is because we're having great difficulty in delivering our Passenger Charter of getting you from A to B. Severe weather is bringing down dozens of trees onto the live railway and we're having great difficulty arranging and procuring alternative contingencies. A reminder that your travel ticket dated today (05/08/2023) will be valid tomorrow (06/08/2023).

We sincerely apologise for the disruption to your journey with us today. Further information regarding compensation and customer service enquiries will be advised shortly.


Title: Re: Do not travel 5 August
Post by: GBM on August 05, 2023, 19:03:28
Had a text from a retired colleague asking where their train was.
A Green Army supporter (and many others) at Plymouth awaiting a return train to Penzance.
Fortunately Plymouths success outweighed the train delay (155 minutes)


Title: Re: Do not travel 5 August
Post by: TaplowGreen on August 05, 2023, 19:43:04
Had a text from a retired colleague asking where their train was.
A Green Army supporter (and many others) at Plymouth awaiting a return train to Penzance.
Fortunately Plymouths success outweighed the train delay (155 minutes)

I think I would have retired to the pub for an hour or two................and if thinks he's got it bad, imagine how I feel just now, an Englishman in Cardiff!!!  >:(



This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net