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Title: Written Question J - Delayed passengers taken on local buses Post by: grahame on July 25, 2023, 12:44:21 Meet the Managing Director, 24/7/2023 - extra questions to Mark Hopwood
Graham has sent me the questions that we didnt have time to do and my comments are: When trains are disrupted, why can't all registered bus services accept passengers who are being delayed, with local ticket office staff (!) providing local knowledge? Would beat hands down waiting up to 90 minutes for a taxi or special bus! (9) RESPONSE - We are doing that on many routes and will try to do more. In the future Google Maps transit functionality tells you everything you need and its transformed my ability as an individual to use bus services in places I am not familiar with This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |