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Title: Advance Tickets on strike days Post by: Clan Line on August 04, 2022, 14:50:15 Does anyone know what GWR have been doing so far with regards to Advance tickets that cannot be used on strike days ? I have friends visiting from the USA next month, they are staying in London and are coming down by train for a day visit. They have already bought Advance tickets for the day concerned. If that day turns out to be a strike day - what are their options ? Can they just use those tickets on a non-strike day ? Can they get a full refund ? an e voucher is obviously of no use to them.
Title: Re: Advance Tickets on strike days Post by: froome on August 04, 2022, 14:55:18 Can I piggyback a similar question I was going to ask as well. If you buy a ranger or rover ticket which you then find includes a strike day, can the ticket usage be extended to cover an extra day to compensate for the lost day?
Title: Re: Advance Tickets on strike days Post by: PhilWakely on August 04, 2022, 18:04:09 Does anyone know what GWR have been doing so far with regards to Advance tickets that cannot be used on strike days ? I have friends visiting from the USA next month, they are staying in London and are coming down by train for a day visit. They have already bought Advance tickets for the day concerned. If that day turns out to be a strike day - what are their options ? Can they just use those tickets on a non-strike day ? Can they get a full refund ? an e voucher is obviously of no use to them. IIRC on previous strike days, ALL ticket types dated for a strike day could be used over a number of days around that day. TOC websites should have the detail, such as gwr.com (https://www.gwr.com/strike). Title: Re: Advance Tickets on strike days Post by: PhilWakely on August 04, 2022, 19:51:03 Can I piggyback a similar question I was going to ask as well. If you buy a ranger or rover ticket which you then find includes a strike day, can the ticket usage be extended to cover an extra day to compensate for the lost day? Yes - or you can apply for a refund for unused days if you are unable to extend. This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |