Great Western Coffee Shop

All across the Great Western territory => Fare's Fair => Topic started by: grahame on July 11, 2022, 16:28:17



Title: MOVED: Travel study - Melksham to Trowbridge
Post by: grahame on July 11, 2022, 16:28:17
This topic has been moved to How stuff works (http://www.firstgreatwestern.info/coffeeshop/index.php?board=41).

http://www.firstgreatwestern.info/coffeeshop/index.php?topic=26479.0

What started off as an innocent little "please check my fare" resulted in the passengers being denied groupsave, contrary to all descriptions of how groupsave works online. 

This in now a systemic issue, with GWR imposing unpublished rules onto unsuspecting passengers on the train, at a point where the passengers cannot decide not to buy the product when the price for the group is £10 higher than they had budgeted. I have moved the topic to our "technical interest" area for Transport Scholar members and I will come back here and give a summary update in due course.



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