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Title: Unable to buy or collect tickets across GWR stations Post by: grahame on June 04, 2022, 06:11:39 Somewhat in response to a question to me about the ticket machine at Melksham the other day, I rolled over the Journey Check section "Station Updates" a couple of minutes ago ...
Quote Aldermaston: Ticket Vending Machine problem Ashchurch For Tewkesbury: Ticket Vending Machine problem Charlbury: Ticket Office Closure Cheltenham Spa: Ticket Office Closure Dorking Deepdene: Ticket Vending Machine problem Exeter St Thomas: Ticket Vending Machine problem Gloucester: Ticket Office Closure Kemble: Ticket Office Closure Melksham: Ticket Vending Machine problem Midgham: Ticket Vending Machine problem North Camp: Ticket Office Closure Reading: Ticket Office Closure Stonehouse: Ticket Office Closure Stroud: Ticket Office Closure Taunton: Ticket Office Closure The ticket office will be closed from 19:00 on 04/06/2022 until the end of the day at Taunton station. Additional Information Please purchase tickets at the first opportunity to do so. Last Updated:04/06/2022 04:00 Worle: Ticket Vending Machine problem The ticket vending machines are out of order at Worle station. Additional Information Please purchase tickets at the first opportunity to do so. Last Updated:04/06/2022 04:00 I have expanded one of each "type" of report. Is this a normal situation? Type of event and volume thereof? I have no prior view of normality against which to compare. Noting that the only ticket offices listed are operated by GWR, does this mean that there and no issues in TfW land at stations GWR serve, nor in the overlap territory where SWR provide the facilities? Title: Re: Unable to buy or collect tickets across GWR stations Post by: Oxonhutch on June 04, 2022, 11:25:33 It does seem a lot more than normal. I suspect that with ticket offices closed? over the two day bank holiday that ticket machine use has caused them to run out of ticket blanks.
Title: Re: Unable to buy or collect tickets across GWR stations Post by: JayMac on June 04, 2022, 12:13:10 If it is because of ticket stock running out then that's poor planning.
I mean, the double bank holiday must've crept up on GWR without warning. Title: Re: Unable to buy or collect tickets across GWR stations Post by: plymothian on June 04, 2022, 16:00:05 Every Thursday evening a centralised inventory is taken of ticket machines that are reporting running low on stock or having problems and the stations responsible are informed on the Friday. If 2 members of staff (for security reasons) aren't available to go out to remote stations and restock though...
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