Great Western Coffee Shop

All across the Great Western territory => Fare's Fair => Topic started by: grahame on March 20, 2020, 21:50:11


Title: Is Trainline profiteering?
Post by: grahame on March 20, 2020, 21:50:11
From the Daily Mail (https://www.dailymail.co.uk/travel/travel_news/article-8135693/Passengers-fury-no-refund-policy-train-tickets-amid-crisis.html)

Quote
Passengers have been venting their fury at having to potentially pay hundreds more for rebooking advanced train tickets cancelled because of the coronavirus crisis.

Booking site Trainline has found itself in the firing line, with many on Twitter accusing it of profiteering from the pandemic because once an advanced ticket has been purchased on the site, the discount is lost in the process of rebooking it.

But the site has stressed that the rules are set by the train companies and it cannot challenge them.
 

All very curious, because (from what I read) TOCs are being quite reasonable with changes to Advance tickets, even if there are issues with seasons and freedom tickets.

Title: Re: Is Trainline profiteering?
Post by: MVR S&T on March 20, 2020, 21:55:48
Is the Trainline not a private, profit making company? as I am led to believe.

Title: Re: Is Trainline profiteering?
Post by: old original on March 21, 2020, 00:45:11
Quote from: MVR S&T on March 20, 2020, 21:55:48
Is the Trainline not a private, profit making company? as I am led to believe.

Yep, part of KKR & co inc. - an American investment company (Kohlberg Kravis & Roberts)

Title: Re: Is Trainline profiteering?
Post by: Surrey 455 on March 21, 2020, 11:26:06
Didn't it start off being part of Virgin?

Title: Re: Is Trainline profiteering?
Post by: Timmer on March 21, 2020, 12:06:56
Quote from: Surrey 455 on March 21, 2020, 11:26:06
Didn't it start off being part of Virgin?
Yes.


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