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Title: Mobile ticket app no longer stays open Post by: Adrian on February 07, 2020, 19:41:32 A few months ago, the behaviour of the GWR mobile ticket app seemed to change.
It used to be possible to navigate to the ticket barcode then power off the screen, and it would still be there when waking it up again. Nowadays, as soon as the screen blanks, the app closes. This is a real pain when you have the ticket all ready to show, either to the conductor on the train, or the ticket barrier, and there's a slight delay and you have to open it again. Especially when passing through barriers with luggage, it's not too convenient to have both hands free to navigate a phone app. Is this something that other people have noticed - or is it a problem specific to my phone, and I need to get a new one? The only other ticket app I have used is the TfW one. That's a bit more fiddly to navigate to the right ticket, but at least the app doesn't close itself. Title: Re: Mobile ticket app no longer stays open Post by: didcotdean on February 07, 2020, 20:49:01 Still stays open on my phone (running Android 10).
Title: Re: Mobile ticket app no longer stays open Post by: ChrisB on February 07, 2020, 20:52:58 It refreshes if you navigate away from it...fraud prevention, I understand. To check you’re not using it twice
It’s a right pain, especially now they’re barcoded & should be able to prevent double ise This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |