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Title: FGW Now Britain's Worst Performing Operator Post by: Lee on March 28, 2008, 10:53:14 First Great Western is now Britain's worst performing operator after slipping to the bottom of industry punctuality league tables (link below.)
http://thisissomerset.co.uk/displayNode.jsp?nodeId=147472&command=displayContent&sourceNode=243687&home=yes&more_nodeId1=242222&contentPK=20259208 The statistics came on the day that FGW's parent company FirstGroup announced strong trading results, while city analysts predicted shareholders could expect an annual dividend of 10 per cent for "at least the next three years". The league table figures released yesterday by the Office of Rail Regulation (ORR) show FGW had just 79.7 per cent of trains turning up on time during the last three months of 2007. The ORR's previous batch of figures, released in December 2007, placed FGW second-bottom of the punctuality tables with 83 per cent of trains on time during the summer of 2007, compared with a national average of 90.8 per cent. Only East Coast Main Line operator GNER had a worse punctuality record than FGW over that period. Now, FGW has slumped to the bottom of the table, lagging more than 15 per cent behind Chiltern Railways, the top rated operator for punctuality with 95.6 per cent of its trains arriving on time. A spokesman for FGW said: Quote from: FGW "FGW has accepted that it has not provided the service levels its customers deserve and we have put in place an improvement plan that has been agreed with the Department for Transport. "We are already seeing improved performance. We need to do better to deliver consistently but we are moving in the right direction." FirstGroup said it was "on course" to achieve improvements agreed with the Department for Transport but added that its rail revenue growth had increased by more than 10 per cent in the 12 months to March. First reported strong trading in the second half of the year and expects full-year results in line with management hopes. The article also mentions the ORR's recent warning to Network Rail (link below.) http://www.firstgreatwestern.info/coffeeshop/index.php?topic=2210.msg16711#msg16711 Further related links. http://thisisbristol.co.uk/displayNode.jsp?nodeId=144913&command=displayContent&sourceNode=231190&home=yes&more_nodeId1=144922&contentPK=20261248 http://www.oxfordmail.net/display.var.2154089.0.topsy_turvey_rail_report.php (willc) Title: Re: FGW Now Britain's Worst Performing Operator Post by: Lee on March 31, 2008, 09:28:23 More articles (link below.)
http://www.rmtbristol.org.uk/2008/03/fgw_is_uks_least_punctual_rail.html#more Title: Re: FGW Now Britain's Worst Performing Operator Post by: Btline on March 31, 2008, 15:01:30 No surprise that Chiltern are top.
They really know how to run a railway! Title: Re: FGW Now Britain's Worst Performing Operator Post by: devon_metro on March 31, 2008, 16:30:50 Problem with this - the end of last year was abysmal, things are really looking up.
Title: Re: FGW Now Britain's Worst Performing Operator Post by: vacman on March 31, 2008, 17:48:00 No surprise that Chiltern are top. It's difficult not to on Chiltern though! they basicly got their own main line!They really know how to run a railway! Title: Re: FGW Now Britain's Worst Performing Operator Post by: Btline on March 31, 2008, 21:01:43 Chiltern have to share with LM, Cross Country and LU on their mainline. Bear in mind that it was Central Trains before November!
They also achieved success by redoubling their mainline and doubling their stock. This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |