Great Western Coffee Shop

All across the Great Western territory => Fare's Fair => Topic started by: Surrey 455 on October 13, 2018, 20:14:15



Title: Ticket Barrier accepting invalid ticket
Post by: Surrey 455 on October 13, 2018, 20:14:15
I had a strange experience at Crawley Station today. I meant to put the return portion of my ticket to Bookham in the ticket barrier but without thinking I put my usual season ticket (which is for Bookham to London zones 1-6) in instead. The ticket went through and to my surprise when I picked it up, the barrier opened. Why? That ticket is not valid for that journey?


Title: Re: Ticket Barrier accepting invalid ticket
Post by: Chris from Nailsea on November 12, 2024, 20:39:06
Perhaps just another of the vagaries of the ticketing system, Surrey 455  ::)



Title: Re: Ticket Barrier accepting invalid ticket
Post by: Ralph Ayres on November 12, 2024, 23:30:17
I can't say specifically, but having done it myself long ago, creating the ticket checking data was often a highly-manual process involving maps, highlighter pens, a darkened room and a bucket of cold water to plunge your head in when it all got too much. The starting point for setting up gates at a station for the first time was often taking the data from a vaguely-similar station (maybe one nearby, maybe just a similar distance from London) and modifying it. Quite easy to leave a stray bit of spurious data in, and quite hard to spot; funnily enough, people tended to complain more about tickets not working that should do than the other way round!



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