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Title: Great Western Railway customer accounts hacked - passwords to be reset Post by: Oxman on April 11, 2018, 15:41:33 Report from the BBC:
http://www.bbc.co.uk/news/technology-43725640 Apparently, hackers have been accessing customer accounts at GWR.com, probably using stolen passwords. GWR detected the illegal access and have requested all users to reset their password. Title: Re: "Great Western Railway accounts breached" - BBC Post by: rogerw on April 11, 2018, 16:16:18 Had an email from them asking me to change my password on account of this
Title: Re: "Great Western Railway accounts breached" - BBC Post by: eXPassenger on April 11, 2018, 16:16:37 There is a story in 'The Register' and the comments discuss how it was probably actioned.
http://www.theregister.co.uk/2018/04/11/great_western_rail_advises_customers_to_change_passwords_following_breach/ Quote Great Western Rail is urging all customers to change their passwords after identifying a successful attack to access GWR.com accounts over the last week. The train company said circa 1,000 accounts were directly affected out of more than a million, and has written to those customers and the Information Commissioner's Office. "We are now asking other account holders to do the same as a precaution against potential further attempts," GWR told The Register p> "This kind of attack uses account details harvested from other areas of the web to try and catch out consumers with poor password habits. Sadly, it is the kind of attack that is experienced on a daily basis by businesses across the globe, and is a reminder of the importance of good password practice. "We have acted quickly and decisively with our partners to protect our customers' data, and have taken clear steps to stop it happening again." Title: Re: "Great Western Railway accounts breached" - BBC Post by: eightf48544 on April 11, 2018, 18:55:42 Thanks Oxman just reset mine.
Title: GWR customer accounts hacked - passwords to be reset Post by: TonyK on April 11, 2018, 20:40:05 Or so it seems. I received an email this morning, seemingly from GWR, saying that all passwords need to be reset. Someone, and no-one is naming names (yet) improperly accessed 1000 or so accounts. Thing is, I trust nobody online these days other than here. Is it true?
Title: Re: GWR customer accounts hacked - passwords to be reset Post by: eXPassenger on April 11, 2018, 20:46:18 Your suspicion is correct but it is true. See this thread:
http://www.firstgreatwestern.info/coffeeshop/index.php?topic=19618.0 Title: Re: GWR customer accounts hacked - passwords to be reset Post by: Surrey 455 on April 11, 2018, 20:53:13 I had an email this morning too, though it didn't mention how many accounts had been accessed.
Title: Re: GWR customer accounts hacked - passwords to be reset Post by: TonyK on April 11, 2018, 21:01:56 I have just tried to reset mine, but the system is down. Probably more websites than usual needing repair.
Edit: Now sorted. I'm glad I'm not trying to do it in a hurry on my "smart"phone. Title: Re: "Great Western Railway accounts breached" - BBC Post by: 1st fan on April 11, 2018, 23:29:28 There is a story in 'The Register' and the comments discuss how it was probably actioned. http://www.theregister.co.uk/2018/04/11/great_western_rail_advises_customers_to_change_passwords_following_breach/ Quote Great Western Rail is urging all customers to change their passwords after identifying a successful attack to access GWR.com accounts over the last week. The train company said circa 1,000 accounts were directly affected out of more than a million, and has written to those customers and the Information Commissioner's Office. "We are now asking other account holders to do the same as a precaution against potential further attempts," GWR told The Register p> "This kind of attack uses account details harvested from other areas of the web to try and catch out consumers with poor password habits. Sadly, it is the kind of attack that is experienced on a daily basis by businesses across the globe, and is a reminder of the importance of good password practice. "We have acted quickly and decisively with our partners to protect our customers' data, and have taken clear steps to stop it happening again." That's where I first read about it, before the email from GWR arrived. I had to contact my parents who are very likely to have reused their passwords. Title: Re: GWR customer accounts hacked - passwords to be reset Post by: 1st fan on April 12, 2018, 11:02:05 I also had problems resetting mine but it went through eventually.
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