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Title: British Senior Transport Manager Personally Apologises for Poor Service Post by: trainer on April 09, 2018, 09:23:12 Ok, so it's in New York, but is that more or less difficult than anywhere in the UK?
The full story of Andy Byford, the man in charge of NY Transit, on the BBC here http://www.bbc.co.uk/news/world-us-canada-43561378 A flavour of his style... Quote Earlier in the day, water damage had caused a signal failure, delaying trains from rush hour that morning until early afternoon. Walking up and down the platform, Byford tried to apologise in person to harried commuters while a recording of him formally apologising played on a loop on the station's loudspeaker. Title: Re: British Senior Transport Manager Personally Apologises for Poor Service Post by: Timmer on April 09, 2018, 18:19:13 If Mark Hopwood did that Taplow Green would pass out :D
Title: Re: British Senior Transport Manager Personally Apologises for Poor Service Post by: johnneyw on April 09, 2018, 18:23:02 If Mark Hopwood did that Taplow Green would pass out :D Just Taplow Green? 😀 Title: Re: British Senior Transport Manager Personally Apologises for Poor Service Post by: Timmer on April 09, 2018, 18:26:04 If Mark Hopwood did that Taplow Green would pass out :D Just Taplow Green? 😀 :D :D True This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |