Great Western Coffee Shop

All across the Great Western territory => Across the West => Topic started by: Lee on March 03, 2008, 10:08:45



Title: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Lee on March 03, 2008, 10:08:45
From the FGW website :

08:18 London Paddington to Exeter St Davids due 11:11
This train has been revised.

Regret no Buffet service available.

09:06 Oxford to London Paddington due 10:09
This train has been revised.

Regret no buffet service available.

09:55 Cardiff Central to London Paddington due 12:01
This train has been revised.

Regret no buffet available.

10:30 Bristol Temple Meads to London Paddington due 12:16
This train has been revised.

Brasserie service not available, buffet service only.

10:51 London Paddington to Oxford due 11:51
This train has been revised.

Regret no buffet available.

11:54 Exeter St Davids to London Paddington due 14:44
This train has been revised.

Regret no buffet available.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: IanL on March 03, 2008, 17:35:03
This continued through the day, lots of long HST journeys without buffet cars,  TM on the 1551 Paddington to Worcester apologised, but there was a trolley of light refreshments in carriage E.

Train was an HST as booked but completely missing the buffet carriage.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Btline on March 03, 2008, 17:58:39
THe 1606 Wor to Padd was a 180- I assume it had a buffet.  ???


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Chris from Nailsea on March 03, 2008, 22:02:29
Wot, no sausages???  ???

(See related topic: http://www.firstgreatwestern.info/coffeeshop/index.php?topic=1923.msg14217#msg14217 ) ;D


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Lee on March 04, 2008, 08:18:07
More today (04/03/2008) :

05:59 Swansea to London Paddington due 09:06
This train has been revised.

Regret no Brasserie service available. Buffet service only.

06:59 Swansea to London Paddington due 09:59
This train has been revised.

Regret no Brasserie service available. Buffet service only.

07:43 Penzance to London Paddington due 13:42
This train has been revised.

Buffet service available between Totnes and London Paddington only.

09:45 London Paddington to Swansea due 12:45
This train has been revised.

Regret no Brasserie service available. Buffet service only.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: dog box on March 04, 2008, 08:34:59
There are 4 sets running around without Buffet vehicles at present


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Lee on March 05, 2008, 08:12:25
05/03/2008 :

06:30 Cardiff Central to Portsmouth Harbour due 09:54
This train has been revised.

Regret no catering available on this service.

07:15 London Paddington to Cardiff Central due 09:22
This train has been revised.

Light refreshments available in carriage E.

07:43 Penzance to London Paddington due 13:42
This train has been revised.

Buffet service available only between Liskeard and London Paddington.

08:18 London Paddington to Exeter St Davids due 11:11
This train has been revised.

Light refreshments available in carriage E.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: John R on March 05, 2008, 18:39:38
There are 4 sets running around without Buffet vehicles at present

Is this because rather belatedly they are off for refurbishment? Or because the withdrawal program is still on.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Lee on March 07, 2008, 11:08:50
07/03/2008 :

07:30 London Paddington to Penzance due 13:21
This train has been revised.

This service will offer a reduced Brasserie service.

08:18 London Paddington to Exeter St Davids due 11:11
This train has been revised.

Light refreshments are available in carriage E on this service.

09:55 Cardiff Central to London Paddington due 12:01
This train has been revised.

Light refreshments are available in carriage E on this service.

10:22 Portsmouth Harbour to Cardiff Central due 13:41
This train has been revised.

Regret no catering after Salisbury on this service.

11:22 Portsmouth Harbour to Cardiff Central due 14:41
This train has been revised.

Regret no catering until Salisbury on this service.

11:54 Exeter St Davids to London Paddington due 14:44
This train has been revised.

Light refreshments are available in carriage E on this service.

14:05 London Paddington to Penzance due 19:37
This train has been revised.

This service will offer a reduced Brasserie service.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Lee on March 11, 2008, 10:16:17
11/03/2008 :

06:43 Penzance to London Paddington due 12:23
This train has been revised.This is due to a member of train crew being unavailable.

A buffet service will be provided from Plymouth only.

07:30 Carmarthen to London Paddington due 11:32
This train has been revised.This is due to a member of train crew being unavailable.

A buffet service will be provided from Swansea only.

08:18 London Paddington to Exeter St Davids due 11:11
This train has been revised.

Light refreshments available in Carriage E.

08:37 Worcester Foregate Street to London Paddington due 10:59
This train has been revised.

Light refreshments available in Carriage E.

10:05 London Paddington to Penzance due 15:12
This train has been revised.This is due to a member of train crew being unavailable.

A buffet service will be provided to Plymouth only.

14:05 London Paddington to Penzance due 19:37
This train has been revised.

We regret to advise that a Brasserie service is not available. A buffet service will be provided.

15:05 London Paddington to Penzance due 20:41
This train has been revised.This is due to a member of train crew being unavailable.

A buffet service will be provided to Truro only.

16:00 Penzance to London Paddington due 21:22
This train has been revised.

We regret to advise that a Brasserie service is not available. A buffet service will be provided.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: smokey on March 11, 2008, 10:21:17
With stock in short supply EVEN HST's it was madness for FGW to think up 2+7 and 2+8 buffetet fleets of HST's.
Operational needs will keep causing 2+7 sets to work to Penzance and other long journeys whilst Buffet Cars will be slowing down the Bristol/Cardiff 2+7 timed trains.

It's far better to have a Buffet on EVERY HST, put in Standard seats in Buffet Car F!!


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Lee on March 12, 2008, 09:31:24
12/03/2008 :

07:51 London Paddington to Great Malvern due 10:42
This train has been revised.

Regret no First Class trolley available.

08:18 London Paddington to Exeter St Davids due 11:11
This train has been revised.

Light refreshments are available in Carriage E.

09:06 Oxford to London Paddington due 10:09
This train has been revised.

Light refreshments are available in Carriage E.

09:30 London Paddington to Bristol Temple Meads due 11:15
This train has been revised.

Regret no Brasserie service available.

10:30 Oxford to London Paddington due 11:29
This train has been revised.

Light refreshments are available in Carriage E.

10:51 London Paddington to Oxford due 11:51
This train has been revised.

Light refreshments are available in Carriage E.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Lee on March 13, 2008, 08:13:37
13/03/2008 :

05:42 London Paddington to Worcester Foregate Street due 08:20
This train has been revised.

Light refreshments available in Carriage E.

05:59 Swansea to London Paddington due 09:06
This train has been revised.

Regret no brasserie service available. Buffet service only.

06:08 Westbury to London Paddington due 07:52
This train has been revised.

Light refreshments available in Carriage E.

06:40 Bristol Temple Meads to London Paddington due 08:18
This train has been revised.

Regret no catering facilities available.

06:59 Swansea to London Paddington due 09:59
This train has been revised.

Regret no brasserie service available. Buffet service only.

07:30 Carmarthen to London Paddington due 11:32
This train has been revised.

Regret no brasserie service available. Buffet service only.

08:18 London Paddington to Exeter St Davids due 11:11
This train has been revised.

Light refreshments available in Carriage E.

08:37 Worcester Foregate Street to London Paddington due 10:59
This train has been revised.

Light refreshements available in Carriage E.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Btline on March 13, 2008, 21:51:05
Why is this going on? Is it that they are sending off the remaining buffets for refurbing?


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: vacman on March 13, 2008, 21:55:06
Why is this going on? Is it that they are sending off the remaining buffets for refurbing?
Afraid not, the buffet removal is still on, a new staff briefing booklet has been issued, dated Feb 2008!


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Chris from Nailsea on March 13, 2008, 22:14:01
Thanks, vacman!

Can you give us any details - or is it all just too bad news to be shared with us passengers?  :-\


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: vacman on March 13, 2008, 22:46:01
Thanks, vacman!

Can you give us any details - or is it all just too bad news to be shared with us passengers?  :-\
Just saw it lying around in one of the messrooms, it pointed out some of the pro's and con's of the "trials" that were conducted and what action they are taking to implement the new system properly, so they'll probably f**k it up some how!


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: John R on March 13, 2008, 23:37:26
I travelled back from London on the 1930 tonight, with a static trolley. Obvious that the two staff were very unenthusiastic, not least given all the negative feedback they were getting from customers.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: Lee on March 17, 2008, 11:05:10
17/03/2008 :

07:30 London Paddington to Penzance due 13:21
This train has been revised.

No Brasserie service a Buffet service only

08:18 London Paddington to Exeter St Davids due 11:11
This train has been revised.

Light Refreshments are in Carriage E today.

08:22 Portsmouth Harbour to Cardiff Central due 11:41
This train has been revised.

Regret no catering facilities on this service between Portsmouth Harbour and Salisbury

09:30 Cardiff Central to Portsmouth Harbour due 12:52
This train has been revised.

Regret no catering facilities on this service between Salisbury and Portsmouth Harbour.

09:55 Cardiff Central to London Paddington due 12:01
This train has been revised.

Light Refreshments are in Carriage E today

10:30 Cardiff Central to Portsmouth Harbour due 13:52
This train has been revised.

Regret no catering facilities on this service between Cardiff Central and Salisbury.

11:54 Exeter St Davids to London Paddington due 14:44
This train has been revised.

Light Refreshments in Carriage E today.


Title: Re: Some Hungry FGW Passengers Today? (03/03/2008)
Post by: IanL on March 17, 2008, 11:29:49
This mornings HST had a buffet, but no hot water due to boiler failure,  on two occasions I have tried to use the static trolley it had no hot drinks.



This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net