Great Western Coffee Shop

All across the Great Western territory => Across the West => Topic started by: Surrey 455 on November 14, 2017, 09:17:17



Title: New Ticket Machines
Post by: Surrey 455 on November 14, 2017, 09:17:17
Dorking Deepdene has replaced their old machines with these. They were not in action on my outward journey but were on my return although I didn't have time to play around with them as I had another train to catch from the main Dorking station nearby.

Have these been installed anywhere else?


Title: Re: New Ticket Machines
Post by: tomL on November 14, 2017, 10:59:12
Swindon has a couple of the "in door" variant. These look a bit more weatherproof...as they should be.


Title: Re: New Ticket Machines
Post by: Tim on November 14, 2017, 15:15:46
I hope I am wrong, but that huge screen looks like a vandal target to me. 


Title: Re: New Ticket Machines
Post by: SandTEngineer on November 14, 2017, 17:34:12
....and it looks like I would have to get down on my knees to use the card reader..... ::) :P


Title: Re: New Ticket Machines
Post by: plymothian on November 14, 2017, 18:36:53
Exeter St David's and Taunton have them, they are much more advanced for example they offer buy tickets from other stations facility and the potential of for live video assistance.


Title: Re: New Ticket Machines
Post by: Surrey 455 on November 14, 2017, 19:03:49
Exeter St David's and Taunton have them, they are much more advanced for example they offer buy tickets from other stations facility and the potential of for live video assistance.

The sign at the top says that you can not buy tickets starting from other stations. The screen also says "Out of Service - Please go to the ticket office". Hmm... is Deepdene getting a ticket office as well?


Amended to correct the ticket machine quote


Title: Re: New Ticket Machines
Post by: didcotdean on November 14, 2017, 19:31:47
The two oldest ticket machines at Didcot (both inside) were replaced recently, one with this model and the other with one nowhere near as tall with a smaller screen. This means that the three ticket machines (four if you count the one just to collect online tickets) are still all of different types.


Title: Re: New Ticket Machines
Post by: ChrisB on November 14, 2017, 21:03:54
Te Out of Service mote is presumably beause its awaiting conection?


Title: Re: New Ticket Machines
Post by: PhilWakely on November 19, 2017, 17:56:34
The two new ticket machines at Newton Abbot have been either 'out of service' or 'card only' more often than in full service since they were installed. The machines appear to have come out of the Microsoft school of over-engineering as it is likely that 85% of the supposedly available functionalilty will never be used.


Title: Re: New Ticket Machines
Post by: Bmblbzzz on November 19, 2017, 18:58:49
Card only? TBH I'm kind of surprised any ticket machines take cash. (But wouldn't it be a laugh to find one that accepted cheques; or postal orders!)


Title: Re: New Ticket Machines
Post by: PhilWakely on November 19, 2017, 20:37:20
Card only? TBH I'm kind of surprised any ticket machines take cash. (But wouldn't it be a laugh to find one that accepted cheques; or postal orders!)
What about TOC compensation vouchers?  ;D


Title: Re: New Ticket Machines
Post by: Surrey 455 on August 14, 2023, 20:51:48
The two ticket machines at Dorking Deepdene mentioned above have now been replaced with normal looking ones. Was there a reason for their removal as they're not very old?

Photo of one of the new ones:



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