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Title: Selling a ticket impossible to use fully on the train for which its offered Post by: grahame on September 22, 2017, 10:24:51 Why is the booking engine offering me a day return (Melksham to Swansea) when there's no suitable train back later in the day?
(http://www.wellho.net/pix/sillyday.jpg) By the way - love the first class fare. On this service, first is only available for the last 80 minutes ... the final leg of 4. What a bargain - NOT! Title: Re: Selling a ticket impossible to use fully on the train for which its offered Post by: ChrisB on September 22, 2017, 10:54:11 Coz pax have insisted that all fares are shown for any journey requested?
Can't have it being intelligent, can we? Title: Re: Selling a ticket impossible to use fully on the train for which its offered Post by: Puffing Billy on September 22, 2017, 11:41:27 Perhaps the thinking is that, for a small difference, you may wish to buy the flexibility of traveling on an earlier outward train, in which case a return journey may be possible. Whether that is a sensible option depends on the likelihood of you changing your plans, and a comparison of the single, day-return and period-return fares. An algorithm for computing this would be so complicated that it is probably best to just offer all the fares and let the customer decide.
Title: Re: Selling a ticket impossible to use fully on the train for which its offered Post by: Trowres on September 22, 2017, 16:28:55 Why is the booking engine offering me a day return (Melksham to Swansea) when there's no suitable train back later in the day? So that passengers from Trowbridge can travel for less than the £51.40 open return that is the only option offered from TRO?* *actually, there are some advance fares routed "XC and connections" Title: Re: Selling a ticket impossible to use fully on the train for which its offered Post by: grahame on September 22, 2017, 16:42:46 So that passengers from Trowbridge can travel for less than the £51.40 open return that is the only option offered from TRO? Interestingly, the service I quoted is £46.30 open return and runs via Trowbridge. The "Melksham Special" ticket lives on! Service is so c**p on Saturday night that I've pulled my Swansea plans as impractical. Don't fancy three trains and a bus increasing what was a 95 minute journey (1 change) when I came back on Wednesday evening to a 234 minute journey on Saturday evening, including 3 changes. This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |