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Title: Who could you be on GWR? Post by: grahame on October 17, 2016, 14:38:11 First Group Careers are looking for a digital engagement officer, Paddington or Swindon based (despite the URL)
https://uk.firstgroupcareers.com/vacancy/great-western-railway-gwr-digital-engagement-officer-4310-london-paddington-station/4338/description/ Quote • Monitoring, responding to and tagging all relevant posts to Great Western Railway social media sites such as Facebook, Twitter and Instagram. • To provide a high level of customer service through the company social media accounts, liaising with other departments to ensure the information you’re providing to customers is accurate and relevant. • Ensuring customer feedback about our service is passed to an appropriate member of management and taking accountability for ensuring complaints are followed up and feedback is acknowledged. • Searching and listening across the web, looking for opportunities to generate revenue by promoting our service or encouraging visits to our website. • Developing excellent relationships with our digital stakeholders. • To act as a Brand Ambassador for GWR, always using the right tone of voice to protect and enhance the reputation of the business. • Working closely with the Digital Community Manager to deliver the social media strategy, with a clear understanding of the strategy objectives and KPIs. You will be committed to ensuring that your actions reflect the key brand values. "Shift patterns will cover 0600 until midnight, 7 days a week, so flexibility is essential. It is possible for this position to be based in Swindon or London Paddington" Details of the sort of person needed and benefits in advert - see link - but no base salary stated. Title: Re: Who could you be on GWR? Post by: Western Pathfinder on October 17, 2016, 18:05:18 I think that our mate Olie might be the verry man for the job .
Title: Re: Who could you be on GWR? Post by: grahame on October 17, 2016, 19:07:16 I think that our mate Olie might be the verry man for the job . I suspect it's a position to sit alongside or report to Ollie; little indication of any particular seniority in the advert and alongside the lack of base salary, it could be that the level will be based on the candidate(s) chosen. This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |