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Title: The BBCs John Humphrys takes rail firm rep to task over fares Post by: Chris from Nailsea on July 28, 2016, 23:28:36 This is a radio clip from the BBC (http://www.bbc.co.uk/news/uk-36912640) - the impression of someone squirming on their seat is not him, it has to be said. ;)
Quote Humphrys takes rail firm rep to task over fares Rail companies have an obligation to tell us what the cheapest fares are when we buy our tickets. But when The Times checked out 50 journeys, it found it was possible to get a cheaper fare on 33 of them than the advertised fare. Jacqueline Starr, managing director of customer experience at the Rail Delivery Group, which represents the rail industry, was taken to task by John Humphrys over the fares. ;D Title: Re: The BBCs John Humphrys takes rail firm rep to task over fares Post by: TaplowGreen on July 29, 2016, 08:12:47 She was dreadful.....I note she mentioned "driving a reform of fares" though so I look forward to seeing how that pans out, and the savings currently obtained via split ticketing consolidated into through ticketing to benefit everyone, not just those "in the know"
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