Great Western Coffee Shop

All across the Great Western territory => Fare's Fair => Topic started by: Jason on June 09, 2016, 09:40:38



Title: Season ticket discount applicability
Post by: Jason on June 09, 2016, 09:40:38
I renewed my annual season ticket last night.
I was surprised to learn that even though there is a 5% discount on LTV renewals this is not applicable on a season ticket from a LTV station to Paddington even though this journey is a superset of a route via Reading on which the discount would apply.

My own naive thinking is that the HST service can go swimmingly but the journey as a whole can be (and is often) ruined by poor local service.
Clearly FGW do not share my naive thinking - so is anyone a party to the rationale for this ?


Title: Re: Season ticket discount applicability
Post by: ChrisB on June 09, 2016, 10:16:19
Can you advise from where you are travelling - which station?

As I understand it, Reading is an HST-group station, and wouldn't attract the LTV discount.


Title: Re: Season ticket discount applicability
Post by: Jason on June 09, 2016, 10:19:42
Mortimer to Reading will attract the discount. A sign in the Reading ticket office window last night spelled out which LTV stations would or would be given the discount.
Mortimer to Paddington (via Reading) will not.


Title: Re: Season ticket discount applicability
Post by: ChrisB on June 09, 2016, 10:40:10
Majority of the trip made on HSTs by changing at Reading, which are not subject to the discount.

This may change when & if Crossrail launch their own fares/seasons from Reading & surrounds.


Title: Re: Season ticket discount applicability
Post by: Jason on June 09, 2016, 10:45:00
It might make sense in theory but if I'm unable to enjoy the smooth HST service because I cannot get to Reading in a timely fashion then it leaves a bad taste in the mouth.


Title: Re: Season ticket discount applicability
Post by: IndustryInsider on June 09, 2016, 10:50:25
An inconsistency that should be removed when GWR introduce the Delay Repay scheme by the end of the year.



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