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All across the Great Western territory => The Wider Picture in the United Kingdom => Topic started by: Chris from Nailsea on December 24, 2014, 17:28:23



Title: Travel disruption over Christmas 2014
Post by: Chris from Nailsea on December 24, 2014, 17:28:23
There has been some lively discussion in other topics on the Coffee Shop forum about various public transport disruption over the Christmas period, but here is a good summary of the overall situation - from the Guardian (http://www.theguardian.com/travel/2014/dec/23/christmas-travel-road-rail-chaos-traffic-delays):

Quote
Christmas travel in UK hit by road and rail chaos

Little festive cheer on Britain^s roads and railways as planned engineering work coincides with car crashes and signal failures

Road crashes and rail disruption have delayed people heading off for Christmas.

On Britain^s busiest motorway, the M25, a multi-vehicle accident closed two lanes between junction five near Otford in Kent and junction six near Oxted in Surrey. There were also hold-ups for drivers after a broken-down lorry led to a lane closure on junction 12, south of Heathrow airport.

In North Yorkshire the A64 was closed in both directions between the B1249 (Staxton) and the B1248 (Norton) due to an accident at West Knapton, with the Highways Agency advising drivers to consider alternative routes.

Those heading for cross-Channel services from Kent were delayed by heavy traffic on the M20 near Folkestone.

For rail passengers making their way to Heathrow there were delays caused by a signal failure at Southall, which slowed services run by First Great Western, Heathrow Express and Heathrow Connect.

The Southern train company was unable to run any services between Clapham Junction and Milton Keynes Central amid staff shortages.

There were delays to Virgin Trains^ services between Shotton in North Wales and Chester in Cheshire after a vehicle struck a bridge near Shotton.

Up to 4 million Britons are heading overseas over the period from 19 December to 3 January. Popular winter sun destinations for include the Canary Islands, Tunisia and Morocco, while top long-haul destinations include Dubai, Mexico, Cuba and Egypt.

British Airways^ schedules include 267 flights on Christmas Day, on which 37,000 turkey dinners will be served. Top BA destinations over the festive period are Dubai, Barbados, New York, Australia and Barcelona.

Ryanair is carrying more than 3.5 million customers between 20 December and 6 January ^ an increase of 500,000 customers over the 2013-14 holiday period.

EasyJet has had to cancel some Boxing Day flights due to a strike by French cabin crew. However, none of the affected services depart from or arrive in the UK.

Rail travellers are having to contend with disruption caused by a ^200m engineering programme over the holiday period.

Although a lot of the work, being carried out by about 11,000 engineers, is being undertaken on Christmas Day and Boxing Day, there will be major disruption on the West Coast mainline due to work at Watford in Hertfordshire and between Stafford and Crewe.

The West Coast line will be shut between Euston station in London and Hemel Hempstead in Hertfordshire after the last trains on Wednesday until 29 December. It will also be closed between Stafford and Crewe after the last trains on Christmas Eve until 28 December.

Also, work at Reading in Berkshire will restrict services in and out of Paddington station in London until 5 January.

A 16-day part-closure of London Bridge station for work involving the ^6.5bn Thameslink programme started on Saturday. From 20 December to 4 January Southern and Thameslink trains will not stop at London Bridge.

Other work that will extend beyond Boxing Day is at a spot just outside King^s Cross in London. This will restrict services on December 27 and 28.


Title: Re: Travel disruption over Christmas 2014
Post by: phile on December 24, 2014, 20:00:27
And masses of rail cancellations due to traincrew shortage, including FGW


Title: Re: Travel disruption over Christmas 2014
Post by: Timmer on December 25, 2014, 06:40:44
And masses of rail cancellations due to traincrew shortage, including FGW
Not unusual over the festive season.


Title: Re: Travel disruption over Christmas 2014
Post by: ChrisB on December 25, 2014, 10:47:07
Cos crews are taling leave at Christmas proving staff do want time off over the festive period


Title: Re: Travel disruption over Christmas 2014
Post by: JayMac on December 25, 2014, 15:54:58
"Cos crews"?

Lettuce pray for them.

"Taling"?

Enjoying the sherry, ChrisB?  ;D


Title: Re: Travel disruption over Christmas 2014
Post by: TaplowGreen on December 26, 2014, 15:07:06
Cos crews are taling leave at Christmas proving staff do want time off over the festive period

No-one doubts that pretty much everyone wants time off over Christmas, but that doesn't alter the fact that its incumbent on FGW to ensure that there are sufficient staff available on duty to cover all eventualities, if it's the case that they've given too many people leave, that's crap management.....if people are ill, that's unfortunate, if it's festive sickies/hangovers, that's unprofessional and unforgiveable.......far be it from me of course to speculate which it might be.....suspect a combination of all three!  ;)


Title: Re: Travel disruption over Christmas 2014
Post by: IndustryInsider on December 26, 2014, 15:23:40
Enjoying the sherry, ChrisB?  ;D

Makes a change from his Officer Crabtree impressions.


Title: Re: Travel disruption over Christmas 2014
Post by: ellendune on December 26, 2014, 16:02:15
Cos crews are taling leave at Christmas proving staff do want time off over the festive period

No-one doubts that pretty much everyone wants time off over Christmas, but that doesn't alter the fact that its incumbent on FGW to ensure that there are sufficient staff available on duty to cover all eventualities, if it's the case that they've given too many people leave, that's crap management.....if people are ill, that's unfortunate, if it's festive sickies/hangovers, that's unprofessional and unforgiveable.......far be it from me of course to speculate which it might be.....suspect a combination of all three!  ;)

This links to the Boxing Day services debate in another place http://www.firstgreatwestern.info/coffeeshop/index.php?topic=15079.0 (http://www.firstgreatwestern.info/coffeeshop/index.php?topic=15079.0)

As I understand it, at present the industry relies heavily on rest day working particularly for bank holidays. If people do not want to volunteer to work on a rest day they do not have to. Where does that leave management?


Title: Re: Travel disruption over Christmas 2014
Post by: TaplowGreen on December 26, 2014, 16:10:31
Cos crews are taling leave at Christmas proving staff do want time off over the festive period

No-one doubts that pretty much everyone wants time off over Christmas, but that doesn't alter the fact that its incumbent on FGW to ensure that there are sufficient staff available on duty to cover all eventualities, if it's the case that they've given too many people leave, that's crap management.....if people are ill, that's unfortunate, if it's festive sickies/hangovers, that's unprofessional and unforgiveable.......far be it from me of course to speculate which it might be.....suspect a combination of all three!  ;)

This links to the Boxing Day services debate in another place http://www.firstgreatwestern.info/coffeeshop/index.php?topic=15079.0 (http://www.firstgreatwestern.info/coffeeshop/index.php?topic=15079.0)

As I understand it, at present the industry relies heavily on rest day working particularly for bank holidays. If people do not want to volunteer to work on a rest day they do not have to. Where does that leave management?

I'm thinking this referred to services either side of Christmas, not the bank holidays themselves.....Xmas Day/Boxing Day railway staff can rejoice in not being obliged to work in any case? Since the Christmas period comes around at the same time every year for all employers, rostering sufficient staff should hardly come as a surprise requirement?


Title: Re: Travel disruption over Christmas 2014
Post by: ChrisB on December 26, 2014, 16:41:38
Depends on the staff contracts surely?

Collective Bargaining doesn't always make these issues solvable easily


Title: Re: Travel disruption over Christmas 2014
Post by: IndustryInsider on December 27, 2014, 02:20:40
Drivers are required to take Xmas Day and Boxing Day off.  If that was their rostered day off then they have the day(s) off*, If they were due to work then they are obliged to use a day from their annual holiday entitlement.

Other days surrounding these follow the normal procedures, as in a certain number are guaranteed the day off and above that number they can only take the day off if cover is available.

* apart from a tiny number of HSS staff who can volunteer to work.


Title: Re: Travel disruption over Christmas 2014
Post by: johoare on December 27, 2014, 10:23:55
From journeycheck just now:

Alterations to services between London Paddington and Hayes & Harlington Due to over-running engineering works between London Paddington and Hayes & Harlington all lines are closed.
Impact:
Train services running to and from these stations may be delayed by up to 60 mins or revised. Disruption is expected until 11:30 27/12.
Customer Advice:
At present we are unable to operate any train service between London Paddington & Greenford or the local service between London Paddington and Hayes & Harlington. First Great Western ticket holders may use their tickets on London Underground and / or local TfL bus services in the area.
In addition, long distance services to / from London Paddington are also affected by this problem and will be subject to alteration.
South West Trains will pass First Great Western ticket holders between London Paddington and Reading.
CrossCountry will pass First Great Western ticket holders on their services west of Bristol.


Title: Re: Travel disruption over Christmas 2014
Post by: grahame on December 27, 2014, 20:27:18
Network Rail Responds To Train Travel Disruption

https://www.youtube.com/watch?v=CrUIClBovF8&feature=youtu.be

Slightly puzzled at his "lots went right and just these two went badly wrong" - what happened between Fareham and Southampton, for example?


Title: Re: Travel disruption over Christmas 2014
Post by: old original on January 03, 2015, 18:09:13
Just for your perusal, people

http://www.cornishman.co.uk/desperately-need-accountability-railways-says-MEP/story-25800890-detail/story.html



Title: Re: Travel disruption over Christmas 2014
Post by: ellendune on January 03, 2015, 18:27:58
Lets face it the bits of the railway that DfT seem to be micromanaging at the moment seem to be an unholy mess that makes even NR efforts at Kings Cross and Paddington over Christmas look very good. 

As I understand it at the moment they currently manage:

  • rolling stock allocation (though they deny it)
  • some rolling stock procurement (IEP, Thameslink and Crossrail)
  • franchising

How well did they manage allowing Chiltern to grab badly needed trains from the north?
How late and over budget is the IEP procurement programme?
How late is the Thameslink rolling stock?
When will we even know when we will get electric commuter trains to run on the Thames Valley?
How late is the franchising programme? 

At least NR seems to have delivered many other improvement projects successfully on time over Christmas. 

Please no further control by DfT - at least not until they have shown they can do the jobs they have already.


Title: Re: Travel disruption over Christmas 2014
Post by: phile on January 03, 2015, 18:34:08
All this fragmentation results in Consultants and Lawyers having to be paid extortionate amounts during the process of linking all the dysfunctional parts together.
We have to have an ORR and an army of Civil Servants, not railwaymen (DaFT) to supposedly determine what should and should not happen. Then there are the staff working on Delay Attribution which is only passing costs round and round within the industry.   Just wondering if a FOI would ever get an accurate result of all these costs.
But with a Government whose ideology is privatisation they don't want to know about it.


Title: Re: Travel disruption over Christmas 2014
Post by: Electric train on January 03, 2015, 18:40:37
All this fragmentation results in Consultants and Lawyers having to be paid extortionate amounts during the process of linking all the dysfunctional parts together.
We have to have an ORR and an army of Civil Servants, not railwaymen (DaFT) to supposedly determine what should and should not happen. Then there are the staff working on Delay Attribution which is only passing costs round and round within the industry.   Just wondering if a FOI would ever get an accurate result of all these costs.
But with a Government whose ideology is privatisation they don't want to know about it.

That's only half of it, there will inevitably "punch ups" over contractual issues of was it NR's fault or the contractor that caused the delay even messier when multiple contracts are in place, these discussion will go on for months will involve long hours travel of people up and down the country


Title: Re: Travel disruption over Christmas 2014
Post by: ellendune on January 03, 2015, 18:49:01
That's only half of it, there will inevitably "punch ups" over contractual issues of was it NR's fault or the contractor that caused the delay even messier when multiple contracts are in place, these discussion will go on for months will involve long hours travel of people up and down the country

Are you suggesting that all major projects should be carried out by NR direct labour rather than contractors?


Title: Re: Travel disruption over Christmas 2014
Post by: phile on January 03, 2015, 19:24:45
Some contracts would have to be.  What is the financial problem is between fragmented units within the industry.


Title: Re: Travel disruption over Christmas 2014
Post by: Electric train on January 03, 2015, 19:49:28
That's only half of it, there will inevitably "punch ups" over contractual issues of was it NR's fault or the contractor that caused the delay even messier when multiple contracts are in place, these discussion will go on for months will involve long hours travel of people up and down the country

Are you suggesting that all major projects should be carried out by NR direct labour rather than contractors?

No not at all.  However if NR are late grating a possession or another contractor on another contract runs late which means a contractor cannot do their work etc ..............

Its the, apparently, efficient modern way to do things contract it out.

The commercial managers are the ones in the sharp suites  ;D


Title: Re: Travel disruption over Christmas 2014
Post by: ChrisB on January 04, 2015, 08:13:16
Ahhh, the Chiltern aquirement *was* an example of procurement left to the TOCs. The DfT failed to get invloved until it was too late !

Which would we rather have? :-)

You'll know about electric commuter stock before ypu need to be using it


Title: Re: Travel disruption over Christmas 2014
Post by: ellendune on January 04, 2015, 08:50:33
Ahhh, the Chiltern aquirement *was* an example of procurement left to the TOCs. The DfT failed to get invloved until it was too late !

Which would we rather have? :-)

You'll know about electric commuter stock before ypu need to be using it
As I understand it DfT would not let FTPE enter into a contract past their end of franchise date.
It has also been reported in the railway press that Chiltern asked DfT if it was alright for them to take on the offending stock at the end of the FTPE franchise before they signed up and that DfT had said yes.
It would appear therefore that DfT had a chance to say no before it was too late but missed that chance.

It therefore sounds like DfT not knowing what it is doing!


Title: Re: Travel disruption over Christmas 2014
Post by: ChrisB on January 04, 2015, 09:10:28
FTPE could have entered into that contract, but had to take the risk of not getting/winning any extension to their franchise. A risk to far for them, I understand.

Chiltern did ask but weren't expecting a 'no', quoting DfT that they didn't control stock allocations.

However, DfT are going to have to solve the problem at FTPE, either by 'finding' other stock or allowing a reduction in required timetabled services


Title: Re: Travel disruption over Christmas 2014
Post by: ellendune on January 04, 2015, 13:25:55
Is there not a mechanism for DfT to declare rolling stock as tied to a franchise? Otherwise its just going to be a free for all free market (which is we are told is clearly a good thing) so DfT should let it happen and its up to the new franchisee to find rolling stock that is instantly available on the hand-over date and factor it into the bid price.  Shouldn't be a problem.  :D


Title: Re: Travel disruption over Christmas 2014
Post by: tomL on January 04, 2015, 20:34:26
Something interesting...A form of 'heads up'...of course people still aren't happy though. FGW will maybe never win...  ::) ;D

Quote
Network Rail has informed us planned engineering work between Weston-Super-Mare and Bristol Temple Meads may overrun tomorrow morning.

https://twitter.com/FGW/status/551830507353571329


Title: Re: Travel disruption over Christmas 2014
Post by: TaplowGreen on January 05, 2015, 07:16:34
Something interesting...A form of 'heads up'...of course people still aren't happy though. FGW will maybe never win...  ::) ;D

Quote
Network Rail has informed us planned engineering work between Weston-Super-Mare and Bristol Temple Meads may overrun tomorrow morning.

https://twitter.com/FGW/status/551830507353571329


.....fair play to FGW for getting ahead of the game and keeping customers informed - let's hope that it's one lesson that they've learned from recent events - not just the chaos on the 27th.........doesn't look too good on some routes this morning though.


Title: Re: Travel disruption over Christmas 2014
Post by: Worcester_Passenger on January 05, 2015, 09:28:28
Curiously, this wasn't on the FGW JourneyCheck pages in the early hours of this morning - and so wasn't on the 'current train running' graphic.


Title: Re: Travel disruption over Christmas 2014
Post by: ChrisB on January 05, 2015, 09:42:58
I saw it there - problem at Worle. But cleared early on....


Title: Re: Travel disruption over Christmas 2014
Post by: JayMac on January 21, 2015, 02:57:45
Passenger Focus are canvassing opinion via a survey about the disruption on 27th December 2014 following the over-running engineering works. The survey can be completed here:

https://www.surveymonkey.com/r/2687HZ6



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