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Title: Redspottedhanky to introduce booking fees Post by: bobm on September 30, 2014, 19:13:15 Just had this in an email from ticket website redspottedhanky
Quote At redspottedhanky.com we pride ourselves on being totally honest and transparent with our customers. That's why we wanted to let you know about a couple of changes we've had to make to our booking and delivery fees. Booking fees - Rising costs mean that, reluctantly, we will be introducing a small charge of ^1 when you book your tickets. It's something we've resisted in the past, but in order to continue providing you with an excellent service it's a change that has become unavoidable. The booking charge will be introduced over the next few days. Rest assured, we are keeping it simple; just a flat rate of ^1 per booking - no matter how many tickets you purchase with each booking or how much you spend. What's more, unlike thetrainline we don't charge a credit card fee. Delivery & collection fees - We will always aim to offer a free delivery option for your tickets. Choose an e-ticket or m-ticket and your delivery fee will be free. If neither is available then you can pick your ticket up at the station for free, too. Unfortunately there will now be a small charge of ^1 for standard postal delivery (normal rules apply to next day delivery). Title: Re: Redspottedhanky to introduce booking fees Post by: Brucey on September 30, 2014, 21:54:37 I was just about to post the same. My only use for RSH now will be redeeming Tesco vouchers (assuming this offer still continues).
On a related note, I have some RSH transactions on cashback sites still outstanding from over a year ago. Title: Re: Redspottedhanky to introduce booking fees Post by: JayMac on September 30, 2014, 22:15:02 I've only been using RSH to accumulate and spend points via their various Fantasy Sport (World Cup, F1, Wimbledon, and just this weekend ^14.50 worth of points from Ryder Cup) games.
Most online purchases go through FGW now, collecting Nectar points. Except for the odd occasions where I'll use a TOC specific site for seat selection or promotion reasons. Title: Re: Redspottedhanky to introduce booking fees Post by: trainer on September 30, 2014, 23:21:13 Always good to know which sites to avoid. Thanks Bob.
Title: Re: Redspottedhanky to introduce booking fees Post by: Brucey on October 01, 2014, 07:16:27 Most online purchases go through FGW now, collecting Nectar points. Except for the odd occasions where I'll use a TOC specific site for seat selection or promotion reasons. I have taken a liking to the First TransPennine Express site recently. Nectar points plus 1% cashback through the usual cashback websites.It is also worth noting that Southern have amended their Moneyback Guarantee to exclude all Advance fares (previously SN only tickets were included). Title: Re: Redspottedhanky to introduce booking fees Post by: Tim on October 16, 2014, 15:23:27 Most online purchases go through FGW now, collecting Nectar points. Except for the odd occasions where I'll use a TOC specific site for seat selection or promotion reasons. I have taken a liking to the First TransPennine Express site recently. Nectar points plus 1% cashback through the usual cashback websites.It is also worth noting that Southern have amended their Moneyback Guarantee to exclude all Advance fares (previously SN only tickets were included). My loyalty has switched to TPE too. RSH still owes me cashback from January. Title: Re: Redspottedhanky to introduce booking fees Post by: Tim on November 04, 2014, 16:37:16 Most online purchases go through FGW now, collecting Nectar points. Except for the odd occasions where I'll use a TOC specific site for seat selection or promotion reasons. I have taken a liking to the First TransPennine Express site recently. Nectar points plus 1% cashback through the usual cashback websites.It is also worth noting that Southern have amended their Moneyback Guarantee to exclude all Advance fares (previously SN only tickets were included). My loyalty has switched to TPE too. RSH still owes me cashback from January. After 10 months waiting cashback has now been paid! horray This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |