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Title: Triple check your fares for the next few days. Post by: SDS on June 26, 2014, 15:01:18 It appears that an issue has cropped up with FGW tickets.
Newbury and Reading tickets are not having railcard discounts applied to them and it has been reported that some season tickets have had a 100% increase (wrongly). "A database amendment is taking place for September fares to break up the existing Newbury 'cluster' in the FARES system - this is because this 'cluster' is very large (stretching from Theale all the way to Bedwyn) and causes complications with the way that LTV fares are constructed. "In order to avoid the current fares to/from Newbury 'cluster' falling out of retail systems for dates on/after September fares 'go live' (when these records are 'end dated' in the FARES system) a whole series of 'Non-derivable' fares have been uploaded to cover the gap until the new September fares take effect. Unfortunately a number of errors appear to have crept into these - notably missing 16-25 Railcard prices and no discounts (other than Child) on the CDS ticket type." Title: Re: Triple check your fares for the next few days. Post by: SDS on June 28, 2014, 01:10:43 Quote Dear All, With regard to the on-going fares issues affecting journeys from/to stations Theale to Bedwyn inclusive, please note that provided that your TIS receives nightly downloads we expect all fares to be correct by Monday 30th June 2014. In the interim please check fare values against the This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |