Great Western Coffee Shop

All across the Great Western territory => Across the West => Topic started by: JayMac on February 08, 2014, 02:44:04



Title: Congratulations to award winning forum member Ollie
Post by: JayMac on February 08, 2014, 02:44:04
Many here will know that Ollie from this forum works for FGW as one of their Social Media team, covering Twitter and Facebook.

Last evening (07/02/2014) he won the Excellence Award for Customer Service at FGW's Staff Awards Ceremony.

Hard to think of a more deserving winner. Well done Ollie!  ;D


Title: Re: Congratulations to award winning forum member Ollie
Post by: bobm on February 08, 2014, 09:01:45
Can't really add much to that post - except to offer my heartiest congratulations too.   ;D


Title: Re: Congratulations to award winning forum member Ollie
Post by: Worcester_Passenger on February 08, 2014, 09:12:52
I agree - well done Ollie.


Title: Re: Congratulations to award winning forum member Ollie
Post by: Phil on February 08, 2014, 11:15:29
Very well deserved; Ollie's an example of how to deliver great customer service beyond that which anyone ever expects that just about any major / public service provider could and should sit up and take note of.


Title: Re: Congratulations to award winning forum member Ollie
Post by: anthony215 on February 08, 2014, 16:23:12
I agree congratulations on winning this very much deserved award.


Title: Re: Congratulations to award winning forum member Ollie
Post by: Ollie on February 08, 2014, 22:04:57
Thank you for the posts, I really appreciate it :)


Title: Re: Congratulations to award winning forum member Ollie
Post by: Chris from Nailsea on February 08, 2014, 23:08:07
Well done, Ollie, and absolutely deserved: you are a credit to First Great Western - and a good mate here on the Coffee Shop forum, too!

Regards, Chris.  ;) :D ;D


Title: Re: Congratulations to award winning forum member Ollie
Post by: BerkshireBugsy on February 10, 2014, 10:51:42
I totally agree with everything posted in thus thread. Well done Ollie!


Title: Re: Congratulations to award winning forum member Ollie
Post by: ChrisB on February 10, 2014, 14:33:13
Well, I'll shout about this - an award that is very much earned & due - well done Ollie!

(https://pbs.twimg.com/media/Bf85k-WIUAAk8aN.jpg)


Title: Re: Congratulations to award winning forum member Ollie
Post by: bobm on February 10, 2014, 23:55:12
Good to see that despite the award he'll still talk to us in Standard Class!   ;D


Title: Re: Congratulations to award winning forum member Ollie
Post by: thetrout on February 11, 2014, 02:15:33
Many congratulations to you, Ollie as well. Incredibly well deserved ;D

Good to see that despite the award he'll still talk to us in Standard Class!   ;D

Funny you should say that bobm. I bumped into Ollie at Bristol Temple Meads on one occasion last year just after he'd finished a tweet the manager session there and was catching 1A37 back to London Paddington (Last Paddington train of the day) and as we were boarding he said to me "There is no need to downgrade on my account" to which my reply was something along the lines of there being every need and after some refreshments were collected, sat and had a catch for the duration of the journey in Coach F (Micro Buffet for the Pedants :P ) :) ;) ;D


Title: Re: Congratulations to award winning forum member Ollie
Post by: Tiffy on February 14, 2014, 18:54:36
Congratulations Ollie.    8) 

A well deserved award.


Title: Re: Congratulations to award winning forum member Ollie
Post by: wabbit on February 18, 2014, 08:44:10
Well done!


Title: Re: Congratulations to award winning forum member Ollie
Post by: Ollie on February 18, 2014, 19:12:00
Thanks everyone :)



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