|
Title: FGW Emails Post by: bobm on October 01, 2013, 14:57:39 I am only a "hobbyist" computer programmer but surely it should be possible for FGW to be more selective with their emails.
A few days ago I booked a train ticket via their website. Today I got an email reminding me the journey is tomorrow - fair enough. However it then went on to remind me about First Class and complimentary refreshments - I bought a standard ticket. ..and the icing on the cake? Pullman Restaurants are available on selected trains from London Paddington. Great - I bought a standard off-peak return from Reading to Twyford - a journey that takes all of 7 minutes! :D Title: Re: FGW Emails Post by: Super Guard on October 01, 2013, 17:08:11 I would have thought you should be delighted the Pullman is being promoted to every customer ;)
This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |