|
Title: Missed book train - ticket options Post by: johngreg on September 09, 2013, 11:41:09 If I miss a train that I have fixed seat reservation on, is there an option/chance to get any of the money back?
Title: Re: Missed book train - ticket options Post by: Chris from Nailsea on September 09, 2013, 18:46:30 Hmm. ::)
That rather depends: why did you miss your train? For example: was it because you were late, or your connecting train was late? The answer to that initial clarification will enable us to offer you a more specific answer, johngreg. ;) Title: Re: Missed book train - ticket options Post by: John R on September 09, 2013, 20:45:52 Also, did you have an Advance ticket, only valid on that particular train, or a more flexible ticket with a seat reservation attached for a specific service? (Many people are confused and believe they have to travel on a specific train because they have a reservation, when if fact the terms of the ticket don't require it.)
Title: Re: Missed book train - ticket options Post by: JayMac on September 09, 2013, 22:21:10 Without knowing the specifics of the journey and the ticket type held, it's very difficult to say what refund rights you may or may not have.
With the question being posed as, "If....?", it'd also be worth knowing whether this is a hypothetical scenario, or if it relates to something that has happened. This page is printed from the "Coffee Shop" forum at http://gwr.passenger.chat which is provided by a customer of Great Western Railway. Views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that content provided contravenes our posting rules ( see http://railcustomer.info/1761 ). The forum is hosted by Well House Consultants - http://www.wellho.net |